Purchased online and the machine did arrive 1 week earlier, thats great! Upon arrival, one of the keys were completely bent. I've had the machine since 6/17 and the CC machine through CANTALOUPE still isn't set up, which means I'm losing out on tons of sales for this location. I called to check the status of my application and was told they are just now processing applications that were submitted on 6/10! ONE WEEK prior to the date I submitted mine. whats worse, there aren't any videos or information out that I've seen that instructs a vendor to begin the CC process BEFORE you receive the machine so you don't run into this issue. I have other machines that uses AIRVEND and their setup process happened SAME day I called in to set up the account. There is no valid reason why an application to set up a CC Reader for a vending machine should take longer than 48 hours. I was initially informed by my SA that I would be all set once the machine arrived since I purchased the machine WITH the CC reader already attached. Wrong! Had he provided correct info when I asked my machine would've been fully operating by now-2 weeks after delivery. To add to this, once they approve my application and send me an email confirming my SEED account has been set up, I have to confirm the details, return that form and WAIT ANOTHER 24-72 HOURS before its fully functional and the CC machine is working. Thats 3-5 weeks without CC sales at an extremely high teenager traffic area where all kids carry cash app cards. Truly dissatisfied and I will never purchase another machine that operates with CANTALOUPE.