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Customer reviews for ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress for
ZINUS Night Therapy 12” Medium Firm Euro Top Hybrid Mattress
4.2 out of 5 stars
stars1,203 ratings621 reviews
  1. 5 stars64% (764)
  2. 4 stars17% (201)
  3. 3 stars5% (61)
  4. 2 stars5% (56)
  5. 1 star10% (121)

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Showing 121-130 of 621 reviews
Jun 27, 2020
Al_J
4 out of 5 stars review

Verified Purchase

Firm & Great Price!

This is a very good FIRM mattress. The family is happy as we bought two. Be careful when you release it from the plastic wrap. Be sure you are not in the uncoil path. The only thing I would like is for it to have a stiff edge which makes it easier to get in and out of bed. Great price!

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Sep 10, 2016
Kristin
5 out of 5 stars review

Verified Purchase

Great Bed

We bought this because I hated my old mattress but didn't have the money for a regularly priced one. My hubby and I are both very happy with it. Plus, it is super exciting/frightening to open a dehydrated mattress! FYI, it is a much lower profile than the "nicer", much more expensive mattress we used to have. I have herniated multiple discs in my back and I sleep better now than I have in a long time!

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Aug 14, 2018
BaylorStudent57
4 out of 5 stars review

Verified Purchase

Firm mattress. Will do the trick.

I am a grad student who bought this when I moved across the country. It was nice that it shipped to my house for free. When I first opened it, it had a paint-like smell that went away after about a week. This is a firm mattress, and the first few nights I had to adjust, but after that I have slept very well. It’s not like sleeping on concrete or anything, but it is definitely firm and doesn’t have much give. I find it to be rather supportive. I didn’t want a mattress that would sink in over time. I have only had this for about a month, but I can see it will hold up for a while. I didn’t place it on box springs, but rather I built a pallet bed out of 4 pallets (base layer) and it seems to hold up well. Overall, it’s a good mattress, especially for the price and free delivery.

Helpful?4KKWIDQCB9T013853451506
May 4, 2022
Debbie
5 out of 5 stars review

Verified Purchase

Great Value for the Quality

The mattress was delivered in a box and was really surprised how well it inflated to the queen size mattress. Super happy that it has no chemical based materials and has/had no chemical smells! It did take me a couple of days to adjust to the firmness but my old mattress lost that stability. So far I'm very pleased with this mattress.

Helpful?4KKWIDQCB9T013853451506
Dec 3, 2019
Nina
5 out of 5 stars review

Verified Purchase

Excellent back relief

This bed is wonderful! I am very overweight with back issues from weight and falls . But this mattress gives me relief. Im Not in pain when I get up, and I'm rested. My cat would wake me up in the morning when she jumped on the bed. All 20 lbs. Of her, but now I dont notice when she jumps on the bed. Im 5'3" and I just make it onto the bed, as it is high. Worth it though over all.

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May 30, 2019
Dallasgal
5 out of 5 stars review

Verified Purchase

Wonderful bed. This is our second one.

We purchased one for a guest room and our daughter loved it so much she asked to move it into her room and then took it with her when she moved out. So, of course, we ordered another one. They are so comfortable. Easy to setup. Definitely would purchase again.

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Jan 13, 2020
Shana
2 out of 5 stars review

Verified Purchase

Not for me

I personally would not buy this one (ever...). I cannot sleep. It's way too firm for me. I had a foam mattress, and then a box springs and regular coil mattress. They were both more comfortable. I feel like I am sleeping on the floor... I am not sure what to do at this point (as I've already bought it and it's in my home!)

Helpful?4KKWIDQCB9T013853451506
reply from Zinus

Hello Shana, We're sorry that you're not satisfied with your item. We understand that mattress comfort is a personal preference so Sam's Club offers a 30-day return policy. Please contact Sam's Club and they would be glad to assist you with a return or exchange for a mattress that is better suited to your needs. Please contact them at 888-746-7726. Thank you.

May 7, 2021
Mia
5 out of 5 stars review

Verified Purchase

good deal

I've only had the mattress a few weeks, so this isn't a long-term review. It arrived in good condition and is comfortable to sleep on. (FedEx delivery was a bit of a nightmare as they left it in the building entrance way despite being buzzed in and I had to get a friendly neighbor help me drag it up the stairs. Make sure you have two people available for set-up the day it arrives. The box is very heavy.)

Helpful?4KKWIDQCB9T013853451506
Jun 12, 2021
VET
2 out of 5 stars review

Verified Purchase

Not As Described

This mattress is not 12 Inches. It is only 10 Inches. At first I thought it just needed to fully expand but it's been 16 days and it has not changed. It is still only 10 Inches thick. It may be that the wrong one was shipped but if that is not what happened then this mattress is not what I expected.

Helpful?4KKWIDQCB9T013853451506
reply from Zinus

Hi there, we are sorry you are experiencing issues with your purchase. You may have been sent the incorrect size in error or the mattress has not fully decompressed. You can take a look at the law tags on the corner of your mattress, the SJu model number will state whether it's a 12 or 10 inch. Please reach out to Sam's Customer Service at 1 (888) 746-7726. Thank you.

Nov 12, 2023
Lindsey
5 out of 5 stars review

Verified Purchase

Incredible value for price

I purchased two twin XLs for a guest room and both guests raved about them! One even asked for the link to purchase their own. These mattresses are a true medium firmness and should please most everyone. We let these rise out of the vacuum seal for about 48 hours and had no issues with inflation.

Helpful?4KKWIDQCB9T013853451506