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Customer reviews for Tempur-Pedic Cool Softness Mattress Pad, Assorted Sizes for
Tempur-Pedic Cool Softness Mattress Pad, Assorted Sizes
4.6 out of 5 stars
stars188 ratings99 reviews
  1. 5 stars81% (153)
  2. 4 stars9% (16)
  3. 3 stars5% (9)
  4. 2 stars2% (4)
  5. 1 star3% (6)

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Showing 21-30 of 99 reviews
Oct 7, 2023
Catherine
5 out of 5 stars review

Excellent Mattress Pad

I don't often get excited about a new mattress pad, but this one does it for me. First, it is comfortable as expected at this price point, but the elastic straps that hold it on are impressive. The wide elastic around the bottom edge holds it snug, and the additional diagonal elastic straps at each corner ensure that it won't slip. No slipping, no bunching, just a nice layer of softness under the sheet.

Helpful?7AMVXVYPGXEQ13851866174
Jun 6, 2025
lap
3 out of 5 stars review

I purchased this for my queen mattress (14" thick). It was very difficult to get it on and the corner elastic straps had to be stretched to the breaking point and one of them actually did break. I'm sure it will not be coming off.....maybe not ever...lol. I think I will keep it because I am tired of searching for a good pad at a reasonable price. Cannot speak to the comfort/cooling or durability as I am just putting it on the bed. Might update later if I think it deserves more than 3 stars. I got it on sale for $40.

Helpful?7AMVXVYPGXEQ13851866174
reply from tempurpedicbedding team

Hello, we are sorry to hear about your experience with this mattress pad and apologize for the inconvenience. If you would like a return or replacement, please bring or send the mattress pad back to Sam's Club or e-mail our customer service team at Clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.

Nov 29, 2023
Malcolm
5 out of 5 stars review

Verified Purchase

The best mattress pad

Great mattress pad

Helpful?7AMVXVYPGXEQ13851866174
May 28, 2025
NKB2
2 out of 5 stars review

I put it on my bed about 6 weeks ago. I tried numerous sets of sheets with it, but the sheets would not stay in place, they kept riding up. My mother bought one too, same thing happened to her. Went and bought a new mattress pad and sheets don't ride up.

Helpful?7AMVXVYPGXEQ13851866174
reply from tempurpedicbedding team

Hello, we are sorry to hear about your experience with this mattress pad and apologize for the inconvenience. If you would like a return or replacement, please bring or send the mattress pad back to Sam's Club or e-mail our customer service team at Clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.

Jan 6, 2025
Kris
3 out of 5 stars review

So Hot!

This is a nice mattress pad, but will be returning it because it sleeps SO hot. It is soft and cushiony, but both my husband and I kept throwing the covers off all night, even in the middle of winter. I am always cold, but even this is to hot for me.

Helpful?7AMVXVYPGXEQ13851866174
reply from tempurpedicbedding team

Hello, thank you for your feedback.

Oct 22, 2024
1cowboyfan
5 out of 5 stars review

Verified Purchase

Great value

Excellent quality deep pockets snug fit

Helpful?7AMVXVYPGXEQ13851866174
Sep 28, 2023
Cathy
4 out of 5 stars review

Verified Purchase

Nice mattress.pad

Not as quilted as it looked in the photo but it's soft and warm.

Helpful?7AMVXVYPGXEQ13851866174
Sep 23, 2024
puddy
4 out of 5 stars review

Verified Purchase

comfortable

Didn't quite fit. Took a bit to finally get all corners in!

Helpful?7AMVXVYPGXEQ13851866174
Dec 28, 2025
PSUfan
2 out of 5 stars review

Terrible purchase after severla months

I like the mattress pad; however, when I wash it, it retains water because of the waterproof layer. The excess water is so much that I'm throwing it away and will never purchase one again. I'm sick and tired of doing the extra spin!

Helpful?7AMVXVYPGXEQ13851866174
reply from tempurpedicbedding team

Hello, we are sorry to hear about your experience with this mattress pad and apologize for the inconvenience. If you would like a return or replacement, please bring or send the mattress pad back to Sam's Club or e-mail our customer service team at Clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.

Jul 22, 2025
Denny
1 out of 5 stars review

Manufacturing Defect

I was looking for a pad for my new full sized mattress. Unfortunately there seemed to be a manufacturing defect. The elastic was significantly too tight to even fit on the mattress. I had to return the pad.

Helpful?7AMVXVYPGXEQ13851866174
reply from tempurpedicbedding team

Hello, we are sorry to hear about your experience with this mattress pad and apologize for the inconvenience. If you would like a return or replacement, please bring or send the mattress pad back to Sam's Club or e-mail our customer service team at Clientservice@americantextile.com (or 1-844-532-7051). They would be happy to assist you as well.