Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range with Convection & Griddle

Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range with Convection & Griddle for

Samsung 6.3 cu. ft. Freestanding Electric Range with Convection & Griddle

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4.5 out of 5 stars

stars1,292 ratings1,287 reviews

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Sep 18, 2023

Paul

4 out of 5 stars review

The airfyer is great too use very nice option

[This review was collected as part of a promotion.] I brought this a while back but am very happy how it preforms. I wish it Easter to set the time on the stove top without using my phone

Review from Samsung US

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Dec 14, 2023

Barron

2 out of 5 stars review

Oven inconsistant

Oven on my range does not actually have a bake mode. In bake, the oven runs the convection fan and the heats 25% hotter than the temp selected. This has ruined so many batches of cookies and there seems to be no fix for it.

Review from Samsung US

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reply from Samsung Care

Hi Barron, We recognize your difficulty with baking on this Samsung range model. Let us aid you with your experience. Your range model has several features and has both a convection bake and a conventional bake feature. I have shared this model's user manual. Please turn to pages 33 - 34 on how to set the temperature for conventional baking and for convection baking when the recipe calls for it. https://downloadcenter.samsung.com/content/UM/202310/20231025141654915/O_01._NE63A6711_AA_EN.pdf In addition, this range model is equipped with 2 fans, an internal fan and a convection fan. The convection fan will only operate when the convection feature/function is turned on. The internal cooling fan isn't visible and turns on whenever it detects that the electronics get hot for either the cooktop or the oven. I have shared a Samsung link below to help with the temperature experience you have with the oven. Samsung oven temperature issues: https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-does-not-cook-well Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146640551 to help our team pull up your information. Leo

Sep 29, 2021

Barb

5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] Have enjoyed all of the features of yesterday of cooking and baking.. Nice too nice to be able to cook and bake on a great stove again

Review from Samsung US

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reply from Samsung Care

We love seeing our customers happy with their new appliances. ^Pat

Jan 17, 2023

Happygolucky

5 out of 5 stars review

Love the features and wifi connectivity.

[This review was collected as part of a promotion.] I got this last month and love that I can control it through the wifi connectivity and app that is on my phone. Can start preheat before I get home and it's ready by the time I arrive.

Review from Samsung US

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Nov 24, 2023

Jean Claude 78319

5 out of 5 stars review

Samsung oven

(This review was collected as part of a promotion.) I'm very satisfied with this oven . Very well made ,quality. It's cooks great and the temperatures are consistent.

Review from Caddle

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Jan 19, 2023

Sahara Sandstorm

4 out of 5 stars review

Range is great but buttons glitchy

[This review was collected as part of a promotion.] Love the range and all it's features and the oven preheats super quick. At times all the buttons are glitchy and don't work when pressed and you have to Camacho everything and start over.

Review from Samsung US

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Jan 3, 2022

Pop pop

5 out of 5 stars review

Overall great performance

[This review was collected as part of a promotion.] Great performance. It would be even better if the burners were controlled by touch pads instead of knobs.

Review from Samsung US

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Nov 22, 2022

DuckweedDiva

3 out of 5 stars review

Looks nice but isn't awesome

It doesn't hold temperature well and is generally cooler than it is set to be. The burners take a very long time to heat up compared to our previous range of another brand. It looks nice but I am not overly impressed with how it works.

Review from Samsung US

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reply from Samsung Care

Your review keeps us on track, DuckweedDiva. Let's make your cooking experience the best! To rectify the oven's temperature, please refer to this guide below: https://www.samsung.com/us/support/troubleshooting/TSG01204529/ This additional link will help correct the burner's temperature: https://www.samsung.com/us/support/troubleshooting/TSG01001944/ I have also shared your model's user manual to adjust the oven's temperature. Turn to page 41 for your reference: https://downloadcenter.samsung.com/content/UM/202112/20211214153925301/NE63A6711_AA-01_EN-MES-CFR_210901.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145189888, to help our team pull up your information. Have a great day. ^Chrystel

Sep 13, 2023

AnnC

5 out of 5 stars review

Highly Recommend

[This review was collected as part of a promotion.] Love the feature to utilize my phone to control the oven, as well as, being notified when the oven is done!

Review from Samsung US

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Jun 29, 2021

Reams

5 out of 5 stars review

Nice stove so far

[This review was collected as part of a promotion.] Love the stove so far, just have to get use the functions but cooks good. Happy with the purchase.

Review from Samsung US

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