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Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range with Convection & Griddle for
Samsung 6.3 cu. ft. Freestanding Electric Range with Convection & Griddle
4.5 out of 5 stars
stars1,292 ratings1,287 reviews
  1. 5 stars74% (959)
  2. 4 stars14% (186)
  3. 3 stars4% (53)
  4. 2 stars3% (33)
  5. 1 star5% (61)

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Showing 681-690 of 1,287 reviews
Dec 12, 2022
Mike
2 out of 5 stars review

Good But Needed written Instruction book.

[This review was collected as part of a promotion.] Stove is great but did not come with instruction book. We could not use some functions till we called for the book. When it came we found the add to be untrue, you said it comes with an airfryer but only if you buy another piece. you should esay that in the description.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
reply from Samsung Care

Hi Mike, As a consumer like you, a user manual is important, especially when you have a new appliance. You can cook fresh or frozen foods with Air Fry while using less oil than normal methods (or no oil at all), which makes it a healthier alternative to regular deep frying. The Air Fry tray is designed specifically for this feature and should be used whenever you need to make a fresh batch of something delicious. The below link is the user manual for your model. Turn the pages 35-36 (Air Fry) for reference: https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf You may refer to our website to purchase the air fry tray: https://www.samsung.com/us/home-appliances/home-appliances-accessories/range-accessories/stainless-steel-air-fry-tray-accessory-for-30--ranges-nx-aa5000rs/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, give them this number (1145266795), which will help our team pull up your information. Have a great day. Melardo

Feb 8, 2023
Neil
5 out of 5 stars review

Appeared to be the nicest one for price.

[This review was collected as part of a promotion.] I like the quality of the stove and have enjoyed using it. the stove looks great in my kitchen. I have only had it a few weeks with no issues. The registration process was a pain as the serial number was on the bottom rail of the stove. Extremely difficult to capture the serial number. They could have made the registration for warranty easier. I had to go online and download the manual in order to figure out how to set the clock. I did not move to 4 stars as this was related to the customer experience rather than the range itself.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Jan 9, 2022
Rhonda
3 out of 5 stars review

Should come with user Manuel

[This review was collected as part of a promotion.] I found it hard to use without it coming with the user Manuel. I'm still not sure how to clean it. After having an adjustment ( it was baking too high) I'm happy with the oven. Now I'd like to tackle the air fry feature but again I can't get the instructions so I guess I'll have to hope for the best and ruin some food until I get it right

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
reply from samsungcare

Hey there, Rhonda. Thank you for the review. I can understand the annoyance of not having a user manual. If you are still looking for a user manual. You can find one in the link below. Thanks again, for being a Samsung customer. ^Pat https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf

Sep 5, 2023
LONZ
5 out of 5 stars review

So many features, still haven't used them all.

[This review was collected as part of a promotion.] We were replacing an 18 year old range, and all I can say is " what an upgrade" . I did not realize there was such a thing as a smart range. I have to thank my wife for picking this one out. A great choice from a great company.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Oct 28, 2024
JAF416
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] Purchased a little over a month ago. So far, I like it, the features are great. I can't wait to try the air fry feature. I do find the timer can be a little finicky to use though, but I'll figure it out.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Jul 28, 2021
MissKee35
5 out of 5 stars review

High Tech!!

[This review was collected as part of a promotion.] I love the stainless steel finish! I can preheat the oven from the Samsung App and it all ready for me to start cooking. The music sound it makes when it's done preheating is very easy to hear. The oven can fit an oversized baking sheet easy because of its large size. It's easy to operate and clean. I wish it would've came with the air fryer tray though. I haven't had a chance to tryout any of the preset functions yet. The rapid boil technology is very convenient too, don't have to wait forever for water to boil. The warmer eye on the stove top is very convenient and it sits back so it's not in the way of the other pots in use. Overall, my family and I are very pleased with it!

Review from The Insiders
Helpful?1K8Z4UVPZ39513851466480
reply from Samsung Care

We're are growing everyday to bring our customers high quality products. Thank you for your review! ^Pat

Sep 7, 2023
Sidecar
5 out of 5 stars review

Great electric range

[This review was collected as part of a promotion.] This is a great range! The glass top is so easy to clean its a breeze. Then the oven, yes self-cleaning but so much more. Proof you rolls or bread, yep no cold draft making you wait now. The air fryer oven feature makes great French Frys. Samsung you have made us very happy.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Feb 2, 2024
JustCallMeBlake
4 out of 5 stars review

Best bang for your buck Oven

[This review was collected as part of a promotion.] Have had this oven for three months. No complaints so far. The burners and over heat up very quickly. Love the air fry feature for our homemade wings. This isn't really a negative thing just a thing that takes some getting used to. The front two burners have two individual burners. The knobs for these. Turn the knob lefts and it heats up one burner, turn it right and it turns on the entire burner. Not a bad thing, just takes some getting used to. Like the fact that I can turn off via the app or Alexa. You can turn on via these but you are still forced to press start on the oven. If you are looking at this oven, I would say it's the best bang for your buck.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Oct 19, 2022
My stove
5 out of 5 stars review

Very nice

[This review was collected as part of a promotion.] I love my new electric stove. Stoves have really come a long ways. It has wi fi and you can check the temperature and timer from your living room and it tells you when your food is almost done and how many minutes you have left. The glass top stove is very easy to keep clean which is why I wanted it. All so a very big oven!

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Aug 14, 2024
Jamara70661
3 out of 5 stars review

Stove Works Well

We like the stove and oven. The display is not working properly.

Review from Samsung Canada
Helpful?1K8Z4UVPZ39513851466480
reply from Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.