Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range with Convection & Griddle forMember photos









+437 images
Knob varnish started to peel off after 11 months. Got a simple answer from customer service that it was not covered by warranty. Never ever again Samsung products!!!!!!!!!!!!
Beautiful and powerful
[This review was collected as part of a promotion.] We purchased this range for our new home and it has brought a level of refinement and modernity to our kitchen that has been truly rewarding. The quick boil element performs admirably and the ability to air fry has added a new variety of dinner options.
Pros & Cons
The modern features make it very easy to cook and bake great meals. The unit is aesthetically pleasing, workmanship and assembly of the range is of excellent quality. Materials used are inferior for the designed purposes compared to older units design and technologies. For examples; the glass/porcelain cooktop is scratches very easily, with only 9 months of use it looks as if this unit is over 25 years old. Our previous electric range, with glass/porcelain cooktop “never” scratched these easily and after 15 years of regular and similar use did not look this bad. The interior oven metal/coating stains so deeply that even with the best cleaners and built in self cleaning features the stain/s can not be cleaned off or removed.
Hi there, We want to ensure that our appliances last longer. Let us provide you tips in maintaining the range. Here is the list of cookware for the cooktop. Please read each section below to help you choose the best cookware for your range. Samsung cooktop cookware breakdown. https://www.samsung.com/us/support/answer/ANS00045483/ Belo are tips in maintaining the cooktop. Please read the sections below, watch the full video, follow the steps, and click the hyperlinks for further help. Clean and care for your Samsung electric cooktop. https://www.samsung.com/us/support/answer/ANS00060833/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146375012 to help our team pull up your information. Have a great day. ^Aloe
Not sure
Bought this in October. Didn't even last 21/2months. I was cooking on the top thr unit started smoking from under the nobs then a spark and triggered the breaker off. Easy fire starter. Seems like electrical issue. Didn't feel safe having this unit in my home.
Hi there, We would like to assist you further with your concern. Kindly let us know more about the range. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148173775) to help our team pull up your information when you message us. Have a great day, -Ernest-
Smart controls are useless for the most part.
It's good but the need to physically press a button to use the smart features almost makes the smart features useless. It also lost connectivity the first day and required a reset. Has not reoccurred since. Overall I should have done more research and found something with more smart smart controls. Nothing like being told to go touch your oven to start it remotely. Pretty dumb though I understand sort of why. It does feel like it could have been done with some other safeguards in place like oh it's been on for 30 mins preheating the door hasn't opened turn it off. Instead they just lock the smart control behind being near or remembering to push a button after every use. Very stupid smart controls if I'm honest.
Greetings! It sounds like the smart features haven't been as convenient as you'd hoped, especially with the need to physically press a button to activate them. We wish to provide more context on this. The idea behind this is to ensure the system is only activated when needed and to avoid accidental activation; however, we understand how this setup can feel inconvenient, especially when you're expecting a more seamless experience where the smart features are always ready to use without extra steps. Your suggestion will be provided to our product team for current and future product development. Should you need assistance with your range, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148007948 to help our team pull up your information. Leo
This Range exceeded my expectations!
This range is amazing! We've used the griddle,air fryer, bread proof - all these features are amazing. The lock for the screen with all the buttons is great when cleaning. The self clean is also wonderful! Just a 2 hour clean got rid of stuck on pie filling. I've not used the steam clean yet. I would recommend this range to anyone who needs a new range, or someone who wants to upgrade. I can't say enough good things about it.
Be ready to become a alive keeping it clean.
[This review was collected as part of a promotion.] I bought this stove 4 month ago and just recently installed it. Extremely disappointed with the glass top. Had to have it replaced ajust after 2 weeks of use. Even after replacement we are slaves keeping it clean. Everything sticks to it and hard to keep cleans We even bought a new set of pots and pans thinking it would help, but makes no difference. Smudges with everything.We replaced our 10 year old GE glass top stove as we remolded our kitchen and wanted new appliances. Beautiful product but be ready suffer cleaning it. If we could return it we would.
We understand that having a pristine cooktop is what you want, Izzy. We want to help ensure your cooktop is in tip-top condition. I have provided a link below that will help guide you in ensuring the cooktop stays sparkly clean. Please watch the video and check the hyperlinks for more details on maintaining your cooktop. Clean and care for your Samsung electric cooktop: https://www.samsung.com/us/support/answer/ANS00060833/ Should you need more assistance with the range cooktop, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146162735) to help our team pull up your information when you message us. Have a great day. -Ernest-
Classy and Elegant
[This review was collected as part of a promotion.] I thought my previous range was just fine, but my husband convinced me to get this new one as we were updating some other items in our kitchen. I was very impressed when it was installed. Very elegant looking but also very functional. I love the cooktop lines that help me decide which burner to use with different sized pans. The cooktop is also very easily cleaned if something spills. I love having an option of "normal" baking or convention baking and that the oven adjusts the cooking time if I chose convection so I don't end up over cooking something. The best part however is the air fryer. We have a normal sized air fryer and use it several times a week. With the air fryer in this range however, I can cook like 4 times the amount of food at the same time and it doesn't produce any smells in the house. Overall, I am very impressed and love my new range!
Thank you for sharing your experience with us. We're happy you chose Samsung. ^Pat
Just OK
[This review was collected as part of a promotion.] The range top is hard to clean; had a boil over (water from pasta) and it took way too much time and effort to clean it up Bought this for the air fryer, it works ok... Makes a big mess and it cooks unevenly
We appreciate your feedback on the freestanding electric range. This seems like something we should look into, so we can make this unit more user-friendly. We really appreciate you bringing this to our attention. ^Pat
Wonderful unit that's not without flaws.
[This review was collected as part of a promotion.] Really enjoy this unit so far. A few things thatcould be improved- you can easily turn on the burners by accidentally hitting them, it does not jump out at you that a burner is still hot. Overall it's been great.