Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range with Convection & Griddle forMember photos









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A Good Range for the Smart Home
[This review was collected as part of a promotion.] I received my Samsung Range and it is designed to match the rest of your appliances if you have the same color, which I do. Setting up was a breeze. Once plugged in, it automatically looks for a wireless network to connect to. The SmartThings App on my phone recognized the range and added it to my kitchen. I love the two burners on the side that you can pair with the griddle. I must admit that is my favorite, being Mexican, I make flour tortillas like crazy and it heats them up perfectly! The oversized tri-burner on the right front is perfect for big pans and pots. All the burners heat up very fast. The knobs are metal which is amazing. The convection oven is very big. It has so many settings, broil, convection, air fry, the options seem endless. The best part is that the oven heats up quickly. Now, it has an air fry feature which I was eager to try out. I have to say I failed miserably. I put 10 lightly oiled and seasoned wings on the rack (level 3) as directed in the manual, with a drip tray underneath. Set it to airfry, 375 degrees for 30 minutes. Within 15 minutes the smoke was billowing out the vent located by the left back burner. I turned on the overhead vent but it did not help, there was smoke everywhere in the house to the point where the smoke detector went off. I will admit that the wings came out tasting very good. There was mess in the bottom but the oven cleaner took care of that. I tried 8 thighs a couple of days later with only seasoning, no oil, same settings as before. I turned on the overhead vent this time from the start. There was smoke, however the vent handled it as it was not as heavy as the previous time. The thighs came out perfect, tasting like they had been grilled. I was impressed. Still I think the air fry needs some improvement. All in all I love my new range.
Smart & Practical!
we really love the air fryer and it has replaced our counter top unit that is used several times a week. the cooktop griddle is the right size for cooking 2 grilled cheese sandwiches or pancakes at a time. i wouldn't cook bacon/sausage on it, as it doesn't have a grease drain and i can picture it being a messy time. only issues is the bottom storage drawer is smaller than we expected, and i can image some may have pans that will not fit. keep that in mind when looking at this range. overall this is a great range, that offers rapid boil and it does work!
Thank you for taking the time to share your review with us. ^Pat
Samsung put the Joy in cooking
[This review was collected as part of a promotion.] I am beyond obsessed with this Samsung Bespoke electric range! The AirFry setting has been my favorite go to setting. The large tray allows for an easier spread of food and faster AirFrying for the whole family! Bags of fries are perfectly crispy all through because you can separate them. I also have gotten a perfectly even bake on the cookies I make. No matter where they are on the pan they are the same even cook! The bread proofing setting works just as good as my bread proofer but allows for so much more room to proof! The sous vide holds the perfect sous vide temp and cooks the meat perfectly. I love the creativity that this oven has opened for me! I use the SmartThings app which is amazing! Turn on the remote setting on the oven and I can preheat my oven on the way home from picking up pizza. Or when I know I'm making dinner I can preheat from upstairs while doing laundry. Multitasking has never been easier! I love the notifications when the stovetop is turned on. Perfect if you have kids in the house or if you want to know when someone is making you food. The knobs are quite large and I seem to bump into them a lot but they are “child proof” and you have to pinch and push in and turn. So when bumping them it doesn't seem to turn them on or anything. The settings on the front are sensitive and I have accidentally turned the oven on though. But those small design issues are nothing in comparison to how much I love this stove! The bottom warming drawer is larger than it looks and slides in and out perfectly! I honestly LOVE this stove! Crisp, clean, and white with black. Beautiful is an understatement! The worst thing about it is trying to figure out what I want to cook next!! I HIGHLY recommend!
So many features!
[This review was collected as part of a promotion.] This is actually the second time I've purchased this stove. I had it in my last house and liked it so much we bought it again. I love to bake so the convection feature is my favorite. Not to mention a keep warm setting as well as a proofing setting for bread making. Also a warming center and removable griddle on the stove top and of course self cleaning!
Excellent-looks sleek, stylish, wow
We just got delivery this morning. The delivery guys were on time, very careful bringing it in. Within an hour of turning the oven on we were ready to use. The chefs in the house were very impressed. Cooking was easy and quick. The cookies in the oven were perfectly baked. Well done Samsung
Welcome to modern times
[This review was collected as part of a promotion.] This is the most hi-tech range we have ever had. We are still figuring out all the functions. A couple simple things we love are the fact that the oven light comes on automatically when you open the door. Simple but very handy. Also the main stove top burner had three rings of heat choices. A small ring for a small pan/pot, then medium and three large outer heat ring for your large pans. You don't waste any heating space that way. Also we've never been able to control our oven with our phone. That is a very cool aspect. I can turn the oven off if we are out and won't be home at or expected time. Unfortunately there was no instruction manual with the product so we are learning as we go. Love it so far.
I’m really happy that we were able to meet your expectations! Thank you for taking the time to share your opinion with our customer service team. ^Pat
Big disappointment
Other previously owned glass top convection stoves were 5/5 My 1st Samsung stove will be my last Samsung stove. Bar tenderskeep cleaned other stoves not Samsung impossible to keep clean I want to cook not spend all my time cleaning the stove afterwards . cleaning food off the control panel is impossible the touchscreen is so sensitive the buttons activate. Stupid design cannot clean the stove . Flimsy drawer on bottom. Height adjustment plastic pieces cheap materials. I will go back to Fridgedaire Professional my last stove lasted 14 years. This Samsung will not last that long. I have had it 7 months. I'm am a serious stove7 day user.
Hi there, We understand where you're coming from. Let's share with you some cleaning tips and tricks. Below are instructions to clean the cooktop properly. Please watch the YouTube video and click on the hyperlinks for further help. Clean and care for your Samsung electric cooktop: https://www.samsung.com/us/support/answer/ANS00060833/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146878814, to help our team pull up your information. Have a great day! ^Chrystel
My favorite oven!
[This review was collected as part of a promotion.] I received the 6.3 cu. ft. Smart Freestanding Electric Range with No-Preheat Air Fry, Convection+ & Griddle. Let me start by saying this is a beautiful appliance!! I love the stainless steel and black combination. The Air fry feature is awesome! I've been using it almost daily and does an amazing job on my peppers and chicken dish. The griddle on top is a really fun new feature. I love being able to cook my eggs and pancakes on it. What a clever idea. It also has a rapid boil feature which is nice, along with a keep warm burner. I love the Wi-Fi capabilities.. I can connect right to my phone and preheat the oven from my couch! Simple preset buttons make it simple to cook! My favorite feature is the air fry! I love making crispy wings.
Thanks for sharing this image with us! We hope the range is performing as well as it looks. ^Pat
Definite Upgrade
[This review was collected as part of a promotion.] Replaced an older Kenmore range and very happy with the results. More features, of course, like the air fry. Quite pleased with the oven results. No problems keeping it clean. A bit of a learning curve for the the touchscreen timers (wet fingers will not work).
Not as amazing as portrayed
I am still figuring this stove out but nothing delivers as described so far. Air fryer and bake convection functions take much longer to cook than promised. It is uneven baking too, one side is always more burned. Pizza came out weird, cheese melted and crust was beginning to burn but mushrooms on top were still cold, it was still cold inside, and it was in there for the time recommended on the box (although the range's description says it will be faster, it is never faster). Steam clean function did nothing at all, it never really got hot and did not clean anything. Samsung's video shows that after this clean cycle you suppose to be able to just wipe the grease off. No way, nothing to wipe, it is all still dried up, not even a bit loosened up. Display panel does not light up at all, only the clock, not sure if it suppose to, couldn't find an answer about that anywhere. Overall, not that amazing.
Hi Jkim, We want to ensure that the oven cooks the dishes well. Let us help you improve the performance of the range. Please see the link below about the steps if the Samsung oven does not cook well. https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-does-not-cook-well I have shared the model's user manual link below. Please turn to pages 31–38, which contain instructions on how to use the oven and how to set the temperature for convection baking, convection roasting, and air-frying when the recipe calls for it. On pages 44–46, you can check out the steps on how to use the self-cleaning and steam-cleaning features. https://downloadcenter.samsung.com/content/UM/202401/20240112152123864/O_01._NE63A6711-AA_EN.pdf It would also be great if we could talk to you directly and gather more information about your concerns. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146743825, which will help our team pull up your information. ^Rainly