Skip to Main Content
Sams Club
Sams Club
Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range with Convection & Griddle for
Samsung 6.3 cu. ft. Freestanding Electric Range with Convection & Griddle
4.5 out of 5 stars
stars1,292 ratings1,287 reviews
  1. 5 stars74% (959)
  2. 4 stars14% (186)
  3. 3 stars4% (53)
  4. 2 stars3% (33)
  5. 1 star5% (61)

Member photos

  • +437 images
Sort by |
Showing 231-240 of 1,287 reviews
Aug 30, 2024
Mrsszczerba
5 out of 5 stars review

New favorite gadget!

[This review was collected as part of a promotion.] I absolutely love our new Samsung range! It does so much! We have an air fryer on our counter that we can now get rid of since the range works as an air fryer. We also have a sous vide now since our new stove does that too!! If you're paranoid like me and keep thinking you've left the oven on, now you can just check your SmartThings app without even getting up! Being able to control the range with the app is one of the best parts about it. I definitely recommend!

Review from The Insiders
Helpful?1K8Z4UVPZ39513851466480
Oct 15, 2024
gibiss
5 out of 5 stars review

So pleased!

[This review was collected as part of a promotion.] I can honestly say I am beyond pleased with our new stove. I had some concerns at first with its design since it has the knobs on the front of the stove. I have a young child in the home and was afraid he would mess with it or turn it on but the pinch and twist knobs have done wonders and are so far, my favorite safety feature of the stove. Its very user friendly and has a multitude of settings for me to choose from when I'm cooking. I like the overall aesthetic of the stove and it fits into our kitchen design pretty well too, which is a bonus! Its design is simple and a bit modern. It doesn't have the raised back piece most stoves have and instead the oven ventilation is to the back on top. It doesn't get hot spots on the corners while I cook and I really like have it being designed this way makes it flush with my counter top. It makes my life easier when cleaning. It isn't induction, it's electric, but it has the hot surface sensor clearly displayed which helps my children know not to be near the stove while I'm cooking if the cook top is still hot. The very first time we cooked with it my children wanted to try it out. They accidentally made a mess while cooking and it was very easy to clean. Safety and convenience are a big deal for me in my busy life. I was able to set the stove up on the Smart Things app. I can't star or preheat the stove unless I'm home obviously (that wouldnt be safe) but being able to set up the cook time, type, and temp from wherever I am be it out running errands or at work and calling home to have my teenage son simply press the button to start it so it's preheated before I get home has been wonderful! The express burner for boiling works wonders. I had a lot of water boiling within 6 minutes and it would have taken double or triple the time on my old stove! It has been a great addition for our household and we have been beyond pleased with its performance! I have a hard time making puchases. I over think all the details and worry I will suffer from buyers remorse but with this stove I can say I haven't regretted it one bit. I look forward to cooking many meals with it!

Review from The Insiders
Helpful?1K8Z4UVPZ39513851466480
Sep 20, 2024
SamsungOvenOwner
3 out of 5 stars review

Meh

Glass scratches too easy and something seems to flake off the glass. I had to replaced and it still happens. The smart thing control (which is why I bought it) has to be turned back on every time I do anything with it. It's a safety feature that is pointless because I can just turn it on and leave it on. It's just annoying that it turns off and I may or may not forget about it.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
reply from SEA Care

Hi there, Maintenance and usage of our appliances can be challenging sometimes. Let us help you with the range. Here are links to help you with the cooktop. Please follow the steps and click the hyperlinks for further assistance. Electric cooktop is peeling, bubbling, or cloudy under the surface. https://www.samsung.com/us/support/troubleshooting/TSG01001943/ Samsung cooktop cookware breakdown. https://www.samsung.com/us/support/answer/ANS00045483/ Also, to give you more information about the smart control, please see the "Using the smart control feature" on page 38 of the user's manual for reference. Manual https://downloadcenter.samsung.com/content/UM/202405/20240508152905550/01._IB_FULL_NE5000A_NE63A6711_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147544526 to help our team pull up your information. Have a great day. ^Aloe

Oct 2, 2024
Freshy033
5 out of 5 stars review

Great Stove

[This review was collected as part of a promotion.] This stove is great. Love the white glass look. The Smartings app makes is very easy to walk away from the stove and complete other tasks without worrying about forgetting you have food in the oven. Push and twist knobs are great so that you dont turn on the burner by accident. I have yet to try out the air fry but can't wait to test it out

Review from The Insiders
Helpful?1K8Z4UVPZ39513851466480
Oct 14, 2024
neha105
5 out of 5 stars review

New Sleek Design

[This review was collected as part of a promotion.] The smart Samsung electric range is here and I am very impressed. The most impressive to me is the food warmer and the built on air fryer. I could not even imagine the concept of having an air fryer built into the oven. This has helped me reduce one appliance from the countertop. The mess of added wires and the fear of tripping the circuit breaker. The built in app helps the family know when the appliance is power on or off. The dimensions are super accurate. The sleek design leaves very few sharp edges. The color scheme is the crucial look. The knobs are designed with safety in mind. They have a two step to squeeze the button and then twist to turn on the burner. This helps me to prevent accidentally push and twist. The built in select cleaning feature is more refined to clean the oven more thoroughly and quickly. Much better than the previous stove oven I owned.

Review from The Insiders
Helpful?1K8Z4UVPZ39513851466480
Apr 22, 2026
Deej
5 out of 5 stars review

Great all the way arounf

So far so good. Have the range hooked to WiFi. The burners and oven are point on.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Sep 29, 2023
DJoe
1 out of 5 stars review

Defective stovetop glass

I purchased this exactly 24 months ago and we had the broiler on high and nothing on the stovetop , and the stovetop glass cracked and is very expensive to replace. This stovetop glass is obviously defective !it's not covered and Also very expensive to get replaced. I'm very disappointed .

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
reply from Customer Care

Hi DJoe, To check the availability and compatibility of your range's glass cook top, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146357540 to help our team pull up your information. Have a great day. ^Aloe

May 17, 2021
Saeyah1
5 out of 5 stars review

Everything we needed and then some

[This review was collected as part of a promotion.] After having our new range for 1 week, we are in love. The keypad makes seeing the temperature and timers so easy and pain free. It definitely beats having to press and up/down button only to over shoot the target. The bread proof function has provided an even temperature without a draft for our home fresh breads. And the rapid boil had blown my teens minds!!

Review from The Insiders
Helpful?1K8Z4UVPZ39513851466480
Jan 3, 2022
Arunava
1 out of 5 stars review

Scrapes/Scuffs and Sticky Bubbles on the Cooktop

I just bought this Range 4 weeks before and now I am fed up. I am banging my head against the wall. It takes more than a hour everyday for cleaning for only 20 minutes of coking. This is physically demanding and has become a nightmare for us. Each time after cooking we see sticky bubbles on the glasstop around the burner and forms a ring. We have tried Weimen cooktop cleaner, vinegar, Vim Cleaner, Windex. But it seems nothing is working and we have to rub the glasstop vigorously. I have searched enough in google and it seems many customer has reported this problem and all of them are fed up. According to them this problem happens in the hard water area. The minerals in the water form this sticky residue on the glass surface. Can Samsung help me by advising an easy solution to clean after cooking. Else, though this a costly product but I have no other choice than to throw this out. I shall never use Samsung Poduct again and will advise others not to use Samsung Ranges.

Review from Samsung Canada
Helpful?1K8Z4UVPZ39513851466480
reply from Operations

Hi Arunava, thank you for sharing your concern with us. Would you be able to share some more details with us so we can help? Give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support) 

Jan 25, 2023
Sunny Florida
1 out of 5 stars review

VERY LOUD CHIMES!!!! SUCH a disappointment.

The range is beautiful, but dysfunctional. In particular, not easy to operate, complicated functions. Should be able to simply start the oven but there are too many steps. Most importantly is the VERY LOUD and continuous playing CHIMES/SONG that you cannot manage: no way to change tune nor decrease the volume. It's very annoying. BUYER BEWARE

Helpful?1K8Z4UVPZ39513851466480
reply from Supplier Response

Hi there<br /><br />Having a new appliance can be tricky, especially with the innovations and functions integrated with the range. Let us provide you with a quick informational guide to maximize the unit&#39;s potential. <br /><br />The range is equipt with multiple features like the ones listed below to accommodate most of your baking needs. <br /><br />Baking<br />Convection Baking<br />Convection Roasting<br />Broiling<br />and a few more<br /><br />The chime is there is give you a lovely tone to alert you that whatever you are baking, roasting, or air frying is already done. You can turn off most beeps when pressing some buttons but not the chime. <br />Please see the links below for more details.<br /><br />Operating the oven 28 -43<br />Sound On/Off on page 42<br />https://downloadcenter.samsung.com/content/UM/202112/20211214153925301/NE63A6711_AA-01_EN-MES-CFR_210901.pdf<br /><br />Should you need more assistance, please feel free to get back to us via the following options:<br /><br />1. Facebook Messenger: http://m.me/Samsungsupport <br />2. Twitter: https://twitter.com/messages/compose?recipient_id&#61;18768513 <br />3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us <br /><br />Please provide us with this reference number (1145381908) to help our team pull up your information when you message us. <br /><br />Have a great day.<br /><br />^Charles