Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range with Convection & Griddle forMember photos









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So pleased!
[This review was collected as part of a promotion.] I can honestly say I am beyond pleased with our new stove. I had some concerns at first with its design since it has the knobs on the front of the stove. I have a young child in the home and was afraid he would mess with it or turn it on but the pinch and twist knobs have done wonders and are so far, my favorite safety feature of the stove. Its very user friendly and has a multitude of settings for me to choose from when I'm cooking. I like the overall aesthetic of the stove and it fits into our kitchen design pretty well too, which is a bonus! Its design is simple and a bit modern. It doesn't have the raised back piece most stoves have and instead the oven ventilation is to the back on top. It doesn't get hot spots on the corners while I cook and I really like have it being designed this way makes it flush with my counter top. It makes my life easier when cleaning. It isn't induction, it's electric, but it has the hot surface sensor clearly displayed which helps my children know not to be near the stove while I'm cooking if the cook top is still hot. The very first time we cooked with it my children wanted to try it out. They accidentally made a mess while cooking and it was very easy to clean. Safety and convenience are a big deal for me in my busy life. I was able to set the stove up on the Smart Things app. I can't star or preheat the stove unless I'm home obviously (that wouldnt be safe) but being able to set up the cook time, type, and temp from wherever I am be it out running errands or at work and calling home to have my teenage son simply press the button to start it so it's preheated before I get home has been wonderful! The express burner for boiling works wonders. I had a lot of water boiling within 6 minutes and it would have taken double or triple the time on my old stove! It has been a great addition for our household and we have been beyond pleased with its performance! I have a hard time making puchases. I over think all the details and worry I will suffer from buyers remorse but with this stove I can say I haven't regretted it one bit. I look forward to cooking many meals with it!
One big Samsung air fryer!
[This review was collected as part of a promotion.] I was so ecstatic when my new Samsung electric was delivered. The delivery and installation of this new oven was smooth and it fit right in the slot. After starting it up I was greeted with nice menu of all the bells and whistles it has. The oven has so many preset when cooking stuff in the oven. It also has option to download new presets. My partner and I also commend the fact that safety was thought of designed with this oven. For instance the knobs will not turn unless you press the knobs special mechanism. This helped me at ease so that my children cannot easily turn on the oven. Along side those measures, the oven also has red light indicater to warn of the stove top being hot. The oven also gets a plus for the design factor the oven goes nicely with our bespoke refrigerator from Samsung. Our family is also big on air frying and when I saw that the oven air fryer ready I was sold. Now I can air fry at my hearts content and I don't have to be constricted to the small fryer. All in all I love this oven and it's a great addition to the kitchen.
Amazing!
[This review was collected as part of a promotion.] My wife ordered the new oven, and I have to say it looks amazing! It has a streamlined design that perfectly matches our kitchen. Everything we've made using the burners or the oven has turned out just right. The SmartThings app is fantastic; I use it frequently to preheat the oven remotely, and I receive a notification on my phone when it's ready. The cooktop alert function also provides us with peace of mind by notifying us if we accidentally leave one of the stove burners on. The oven has so many different modes. As someone who doesn't cook much, I typically use only the pizza mode, but my wife has tried all the options, and everything has tasted delicious. She prepared chicken using the Air Sous Vide mode, and I swear it was the most tender, moist chicken breast I've ever eaten. The warming center is incredibly useful, too. I dislike using the microwave, so when I'm late for dinner, my wife simply places my plate on the warming center, and when I get home, I have healthy, warm food waiting for me. This range features precision knobs, which means you won't accidentally turn on the burners; you have to pinch and turn for them to work. The center knob rotates to display all the different oven modes. I believe this Samsung Bespoke range is the most complete one we've ever owned, and I can't think of any features it lacks. You can cook everything from pizza to air-fried fries, and even a moist air sous vide turkey—and everything in between. Plus, if you make a mess while preparing all this delicious food, you can easily use the self-clean or steam clean options.
Not the best
[This review was collected as part of a promotion.] I purchased this item in March on line without first seeing it in person. The underneath storage drawer is very shall and the range doesn't seem to be very well made. the stove top seems loosely secured and appears to move and snap back into place when light pressure is applied to it.
Hi Mike, Thank you very much for your observation of our range. Rest assured that we are working to improve our products and services with the help of your reviews. Have a great day, -Ernest-
Highly recommend!
[This review was collected as part of a promotion.] I am so thrilled that I purchased this beautiful and highly functional range! I enjoy the updated contemporary look. Having so many options between air fry and convection bake eliminates a small air fryer I have and toaster. Highly recommend
Great Range
[This review was collected as part of a promotion.] This stove is great. So many functions that make life easier when it comes to preparing meals for a large family, or any family. The smart things app is very handy given we can monitor the ranges function from our phones. Having a range that doubles as an air fryer allows us to free up counter space. We can now air fry all the food at once instead of in batches. This Range is top notch. The range has a function where you can lock all the buttons and knobs when not in use. The steam clean function cleans like a dream and makes it so easy to clean messes when baking doesnt go as planned.
This stove is amazing!
[This review was collected as part of a promotion.] I was skeptical about the knobs however, they are pinch push then turn which is complicated for little hands..I'm definitely at ease now and the fact it has the smart things app! Whoa. Anytime a burner is turned on or stove I get a notification straight to my phone. I can even set the oven from my phone! This is a total game changer as a mom of 6+ kiddos. Life gets busy and anything to make the hustle and bustle easier is so worth it. The oven also has many features but air fry is a huge one for my home. As a large family getting to air fry right in the oven helps to make food all at once instead of in batches with a counter top air fryer. The sleek modern design and the ease of use leaves me thinking I waited to long to upgrade my previous range. We have already been baking up alot of goodies. The oven bakes so evenly and the burners heat up quickly. Boiling pasta takes a shorter time I've noticed. The three size burner is so awesome. You can choose which size you need and i absolutely love that feature. Truly, you can't go wrong with this range.
Great features!
[This review was collected as part of a promotion.] The Samsung electric range that has an air fryer in it is amazing. I love it. It is exceptional kitchen appliance for me that has style and functionality. Its sleek and modern look complements any kitchen décor, and it fits well. The key features are the advanced smart features, this model allows you to control various settings remotely via a dedicated app. Whether you're at home or on the go, you can adjust temperatures, settings, or even start the appliance before you arrive home, making meal prep more convenient, which is crazy that a range can do this. The range is designed to be energy-efficient, saving you on utility costs. It is User-Friendly with a clear and clean looking display that helps you navigate through its various modes. The control panel is easy to read and use, even for those who are not tech-savvy. So many multiple Cooking Modes to choose from like convection, baking, broiling, and more like the air fryer which is my favorite. Also has a self-cleaning feature, which takes the hassle out of cleaning up after use. Such an amazing appliance, I recommend this range.
Great addition to my kitchen!
[This review was collected as part of a promotion.] Love my Samsung WiFi air fryer/convection oven. The only downfall are it stains easily and the WiFi smart options button does Not stay on. You have to remember to turn it back on after you cook cycle finishes and the oven door is opened/closed.
Broke in less than 6 months, no customer support
I purchased this Samsung range on July 1st, 2024, and just a few months later, the touchscreen completely stopped responding. When I submitted a service ticket, the technician blamed the issue on a single roach allegedly found inside the pad. This is absurd since I have professional pest control in my home and take every precaution. Even if this were true, one insect shouldn't destroy such an expensive appliance in such a short time. Clearly, this is a design flaw, as I've since heard from others with similar issues. Samsung needs to step up and take accountability for selling unreliable products. I've been forced to eat out daily because my oven is unusable. Extremely disappointed and will not purchase Samsung appliances again.
Hi Lena Elimam, It must be frustrating to deal with this, especially after taking good care of your appliance. Let us help you out. I have shared the user manual link of this model below. Please visit the link and turn to page 58 for steps to take. https://downloadcenter.samsung.com/content/UM/202409/20240924150337278/O_IB_FULL_NE5000A_NE63_6511_AA_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148044991 to help our team pull up your information. Leo