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Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range with Convection & Griddle for
Samsung 6.3 cu. ft. Freestanding Electric Range with Convection & Griddle
4.5 out of 5 stars
stars1,292 ratings1,287 reviews
  1. 5 stars74% (959)
  2. 4 stars14% (186)
  3. 3 stars4% (53)
  4. 2 stars3% (33)
  5. 1 star5% (61)

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Showing 1,271-1,280 of 1,287 reviews
Jan 17, 2022
Pit Toe
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] It's an air fryer oven too! Stovetop has a grill!!

Review from Samsung US
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Jan 17, 2022
Eddieb
5 out of 5 stars review

Love air fryer in oven

[This review was collected as part of a promotion.] I purchased this Samsung stove about 6 months ago!

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Apr 25, 2023
AM8669
4 out of 5 stars review

Awesome electric range

[This review was collected as part of a promotion.] Samsung electric range is easy to use and comes with a an air fryer pan and a griddle

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Apr 10, 2022
Dby88
3 out of 5 stars review

Good features but...

We literally just bought this a few days ago. The oven light worked for one day. Now it doesn't. Tried unplugging and plugging in. But really this is a brand new range manufactured Dec 2021. There shouldn't be this issue. Highly unimpressed.

Review from Samsung Canada
Helpful?1K8Z4UVPZ39513851466480
reply from Operations

Hi Dby88, thank you for sharing your concern with us. Would you be able to share some more details with us so we can help? Give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support) 

Mar 26, 2024
rahopper1st
5 out of 5 stars review

Nice stove

Have had a couple of weeks. Nice stove, easy to use. Cooks really well.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Apr 26, 2024
Les v
5 out of 5 stars review

New range

We bought this range about a month ago, it is amazing.

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Jul 18, 2023
ADIALLO
1 out of 5 stars review

BAD

THE GLASS NO GOOD AT ALL .WESTIN MORNEY, IF THEY HAVE 0 I WILL GIVE -1

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
reply from Samsung Care

Hi ADIALLO, We thank you for your review of your Samsung range model. To better assist you and to collect more details, please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146054514 to help our team pull up your information. Leo

Oct 23, 2024
Burnt out
1 out of 5 stars review

Poor quality

The burner stays on high all the time, fixed once and broke again

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
reply from SEA Care

Hi there, Thank you for sharing your experience with the Samsung NE63A6511SS range. Sticking a burner on high can be frustrating, especially after a previous repair. To address this, you may want to refer to the "About surface cooking" section in your user manual, starting on page 22 and continuing through page 25. This section guides adjusting and troubleshooting the burner settings. To help improve the issues with your washer, please follow the link and hyperlinks for further details and instructions. Samsung electric and induction cooktop temperature issues https://www.samsung.com/us/support/troubleshooting/TSG01001944/ Manual link: [NE63A6511SS User Manual]https://downloadcenter.samsung.com/content/UM/202407/20240724131335393/01._IB_FULL_NE5000A_NE63A6511_AA_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147624292) to help our team gather your information. Have a great day. ^Charles

Apr 27, 2024
GiGi
5 out of 5 stars review

Love!!!❤️

I love my new Samsung range!! It's simply amazing!!

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
Jul 15, 2023
Lovenfla
3 out of 5 stars review

New

Great oven, slow cooktop, takes a long time to heat up

Review from Samsung US
Helpful?1K8Z4UVPZ39513851466480
reply from SEA Care

Hi there, We are committed to improving the performance of your range. Let us help you with its cooktop. If your range's cooktop heats up slowly, you can follow these steps to troubleshoot. Click the link for tips. The Samsung electric cooktop temperature issues (see "Cooking elements are not hot enough"): https://www.samsung.com/us/support/troubleshooting/TSG01001944/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147012733, to help our team pull up your information when you message us. Have a great day. -John