Skip to Main Content
Sams Club
Sams Club
Customer reviews for Serta Perfect Sleeper Medium/ Firm Jumbo Bed Pillow, 2 Pack for
Serta Perfect Sleeper Medium/ Firm Jumbo Bed Pillow, 2 Pack
4.3 out of 5 stars
stars58 ratings31 reviews
  1. 5 stars62% (36)
  2. 4 stars21% (12)
  3. 3 stars12% (7)
  4. 2 stars0% (0)
  5. 1 star5% (3)
Write a review

Customer photos

Sort by |
Showing 1-10 of 31 reviews
Mar 22, 2021
ppopp45
5 out of 5 stars review

Good Night...Slept Right!

Received a free Serta Perfect Sleeper Jumbo Medium/Firm Pillow, 2 Pack, for the purpose of my honest, unbiased review. I am pretty picky about my pillows. I like them fairly firm since I am a side sleeper, mostly. The pillows plumped up nicely after removing the packaging. I figured I would give these a try. I have to admit, I slept peacefully. My neck wasn't stiff when I awoke, from all the others before them. The pillows are very well made with sturdy pipe stitching around the edges,100% cotton and hypoallergenic polyester fiber fill. They also have a 300-thread count cotton cover. All in all, a restful sleep. I do recommend these pillows. I will purchase more in the near future. All opinions are 100% my own.

Helpful?4BUEDDDP249I13851266124
Apr 10, 2021
KaeNGa
5 out of 5 stars review

Great Option

I received these pillows complimentary in exchange for an honest review. In the past I have been disappointed by pillows that make huge claims but I have been pleasantly surprised by these. So far they are continuing to be fluffy and comfortable without going flat (time will tell if this will continue but it’s looking great so far). I was so impressed by these that I went to my local Sam’s and bought another set.

Helpful?4BUEDDDP249I13851266124
May 1, 2021
Da
5 out of 5 stars review

Verified Purchase

So far so good...

Comfy, firm enough as to not flatten as you sleep

Helpful?4BUEDDDP249I13851266124
reply from Supplier Response

Hi there! Thank you for taking the time to leave us a review. We're so happy to hear that you are happy with your new Serta Firm jumbo pillows.

Apr 10, 2021
Spacy
4 out of 5 stars review

A great set.

This is a nice set of pillows. I was worried they would be to hard but they are not. They are firm enough to not sink all the way down and my head sinks into them perfectly. For me I need to be at the end of the pillow otherwise my head sinks in and the sides stay a bit to puffy for me. Other then that they are comfortable and soft. They do bounce back into shape after sleeping all night. There is no smell to them and the stitching seems good. My husband likes how he can stay more aligned with this pillow weather he is on his side or back. And even after a month of using them they have maintained their shape. These are keepers for us. I did received these pillows free in exchange for an honest review.

Helpful?4BUEDDDP249I13851266124
Apr 11, 2021
AprilKat
4 out of 5 stars review

A great pillow is hard to find....

Not to say this one isn’t good but it means it still has its flaws. When it comes to finding the right pillow for you there are things you have to take into consideration like: Do you have allergies that prevent you from using different fillers? Do you sleep on your back, side or stomach? Do you require extra height/additional pillows due to health issues? For me this being a 2 pack was awesome because alone they were too thin for my personal preference but the firmness of them were perfect. Now I am not going to give you any of that nonsense on how well it perfectly cradles my head and gives me the best night sleep ever.... because I have yet to find a pillow that does that and doesn’t break down within a month of uses to not only no longer do so but then start bugging your neck and back. Then you start thinking it’s other things because it can’t be that perfect pillow right? However, to me it is enough to make me feel comfortable and I can sleep. To me these are the basic requirements of a pillow. If you like a medium firm set of pillows that won’t break the bank yet still have a brand name attached you can get behind then then these might just be your pillows. *Side note: these pillows were provided free of charge for me to provide my fair and balanced opinion of them. These views and opinions are completely my own and I am not afraid to tell you when a product fails my standards and promise to give them appropriate time to test al products throughly!

Helpful?4BUEDDDP249I13851266124
Jan 28, 2022
JOE
3 out of 5 stars review

Verified Purchase

Not bad

These are a bit to firm for me--In the middle of the night, I wake up with a sore neck--There not to bad---Just a bit too tall--Not a bad pillow for the low price

Helpful?4BUEDDDP249I13851266124
reply from Supplier Response

Hello Joe, we're sorry to hear that your Serta Perfect Sleeper Medium/ Firm Jumbo Bed Pillows are too firm for you. Please contact us at 1-888-240-1945. Thank you.

Aug 7, 2021
Dorothy
3 out of 5 stars review

Verified Purchase

Serta Perfect Sleeper Medium/Firm Jumbo Bed Pillow

I've been trying to find a low to medium loft, but they can't be found. This one will be added to the closet because it wants to pop out from under my head. I love the feel, but not the loft.

Helpful?4BUEDDDP249I13851266124
reply from Supplier Response

Hi Dorothy, thank you for taking the time to leave a review. We are sorry to learn of your experience. Please contact 803-537-0115. Thank you.

Apr 6, 2021
Valerie
3 out of 5 stars review

Verified Purchase

Fluffy puffy

Good pillow and is very fluffy. If you like flat pillows this one probably isn’t for you.

Helpful?4BUEDDDP249I13851266124
Feb 25, 2021
GinaU
1 out of 5 stars review

Verified Purchase

Uncomfortable to sleep with

Not at all comfortable. Bought because I have neck issues (just had surgery in June) needed something somewhat firm but not hard like a rock. Memory foam clusters work great but wear out quickly. For me anyways. Thought these might be a good options and possibly last longer. They were beyond uncomfortable. It wasn't firm, but it wasn't soft. thought it was just me since I'm picky about the pillow i sleep with. My husband did not like it either. Said his pillow that's as flat as a pancake was more comfortable than this one.

Helpful?4BUEDDDP249I13851266124
reply from Supplier Response

Hello, we are sorry that the Serta Perfect Sleeper Jumbo Medium/Firm Pillow did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Dec 5, 2021
CM
1 out of 5 stars review

Verified Purchase

Thin Pillow

Not firm, not enough filling to be comfortable.

Helpful?4BUEDDDP249I13851266124
reply from Supplier Response

Hi there! We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner Keeco and they will be able to assist you with any requests about this items. Please reach out to Keeco at 803.681.3074 or serta@lkeeco.com. Thank you!