Customer reviews for TCL 43" Class S5 Series 4K UHD Smart TV

Jan 23, 2025

Emil

5 out of 5 stars review

external problem

had my tv a week had no problem with tv this was external but,RAN did spend time and all her expertise to try to resolve my problem much appreciated .

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Emil, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Feb 16, 2025

Sherry26

5 out of 5 stars review

Great Support from Taylor!

I’m writing to compliment Taylor for assisting me today. Taylor was extremely nice and very patient while troubleshooting my TV issues. The TV is okay, but the service Taylor provided was outstanding!

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Sherry26, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Nov 2, 2024

Pddddd

5 out of 5 stars review

Great tv!

[This review was collected as part of a promotion.] So far awesome!! Incredible experience Shela exceeded all expectations and made the TV work perfectly.

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Jun 21, 2024

craigd24

5 out of 5 stars review

Amazing tv

[This review was collected as part of a promotion.] This tv is great. My main tv is tcl ur this model feels like an upgrade. Great picture clarity, the sound is loud and crisp. The remote is nice and heavy duty. Connects to wifi easy

Review from influenster.com

Helpful?

reply from Brandon TCL Customer Support

Hi Craig, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy! Best, TCL Customer Support

Dec 1, 2024

Jimbo's place

4 out of 5 stars review

Not sure why it means by Review Title???

[This review was collected as part of a promotion.] Missy put up w/ me while I got frustrated during the setup, thank you for that. We did finally get it working on my network. Yeah!

Review from tcl.com

Helpful?

Mar 12, 2025

Burnham hill

5 out of 5 stars review

Carl Burnham

[This review was collected as part of a promotion.] I'm enjoying the new 65" TV on setting up my TV i needed help the rep i got on the phone was very helpful. Louis was very helpful and professonial in solving my problems.

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Burnham hill, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Dec 5, 2024

Dave76

5 out of 5 stars review

Great service!

[This review was collected as part of a promotion.] Just bougt the tv and needed a little help with set up. Lems from CS was a big help and all is good.

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Jan 31, 2025

Signman

5 out of 5 stars review

Absolutely the most for your money

[This review was collected as part of a promotion.] First issue in 8 months but Pam at TCL walked us through it quickly and everything works perfectly now.

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Signman, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Nov 29, 2024

Fishman1

4 out of 5 stars review

Helpful Oneline Service

[This review was collected as part of a promotion.] Drake was very helpful. Took a long time to figure things out. The TV itself was having a lot of issues connecting to our wifi. But Drake was good at going through the steps to figure it out.

Review from tcl.com

Helpful?

Dec 27, 2024

Nitah

5 out of 5 stars review

Abi was my service tech today and she is awesome. i was having difficulties getting my TV set up and she was patient and kind while i pushed buttons.

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Nitah, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support