We're sad to hear that! If you'd ever like to chat more about your experiences with our products, please connect with one of our specialists online at http://bit.ly/2M4U0Ci or by phone at 1-877-648-2484 (M-F, 8AM-5PM CT). If you get in touch, be sure to have the product and packaging on hand so we can best help. Hope you have a great day!

Hi, Annie. Can you please take a moment to connect with us to further discuss your experience? The quality of our products is highly important to us to ensure we are always delivering the best in skin care for babies. You can connect with us by phone at 1-877-648-2484 (Monday-Friday 8AM-5PM CST) or online at https://www.huggies.com/en-US/contact-us.Thank you.

Oh no, Vannah! We’re disappointed to hear this. We want you to know that the comfort and well-being of every baby using our products is our top priority. We hope your little one feels better soon. Our products go through extensive evaluations to ensure irritation is unlikely to occur even on the most sensitive of skin. Regardless, we know irritation can happen for a number of reasons. With this in mind, can you connect with us by phone at 1-877-648-2484 so we can chat further and help? We are available Monday - Friday 8 am to 5 pm CST. Thank you.