Honda car, Thanks for reaching out regarding your experience with the Primacy Tour A/S tires. We understand that the tires have worn out at 30,000 miles, which is below the mileage warranty provided. To address your concern, we would like to get an inspection of the tires from an authorized Michelin retailer, (preferably to selling dealer) to determine the cause of the premature tire wear. Once inspected, give us a call at 866-866-6605 8am-5pm EST Mon-Fri to discuss the next steps.

The feedback that you provided is very much appreciated. We understand the mileage from these tires did not meet your expectation. Please visit an authorized tire retailer for an inspection of the tires, and have the dealer contact us with the inspection results at 866-866-6605, 8am - 7pm EST (Mon-Fri) and 9am - 1pm EST (Sat).

Zeke, we're sorry to read that you are unhappy with the snow traction of the Primacy Tour A/S tires. We suggest taking the vehicle to an authorized Michelin retailer to get an inspection of the tires. Depending on the amount of snow, it may be that a winter tire would be more appropriate for your application. You are welcomed to give us a call at 866-866-6605 8am-5pm EST Mon-Fri with any questions.

Kia Sportage 2020, we get your frustration. We'd like to help with the solution. One of our team members will be in touch with you via email, or you can contact us at 866-866-6605.

Prosled, sorry to read of this incident. A member of our team will be in touch to discuss further and determine next steps.

We appreciate the feedback regarding your experience with Primacy Tour A/S tires in terms of mileage. We recommend visiting an authorized tire dealer for an inspection of the tires. Have the dealer call us with the results while you are there. You can reach us at 866-866-6605, 8am - 7pm EST (Mon-Fri) and 9am - 1pm EST (Sat).