We’re sorry to hear that the traction performance of the CrossClimate 2 hasn’t met your expectations in wet and snowy conditions. Your safety and confidence on the road are extremely important to us. We recommend visiting your local tire dealer for a full inspection of the tires. They can assess whether any setup or vehicle-specific factors may be affecting performance. If you'd like to speak directly with our Consumer Care team, we're available at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

We’re glad to hear you’re satisfied with the traction, durability, and overall performance. We understand that road noise can be frustrating, and we appreciate you bringing this to our attention. Noise levels can vary based on factors such as road surface, vehicle type, and tire maintenance. We recommend visiting an authorized Michelin dealer to ensure the tires are installed correctly and check for any alignment or inflation issues that could contribute to noise. If you’d like further assistance, please contact our Consumer Care team at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).