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Customer reviews for Michelin Primacy Tour A/S - 255/40R21 102W Tire for
Michelin Primacy Tour A/S - 255/40R21 102W Tire
3.7 out of 5 stars
stars
284 ratings282 reviews
  1. 5 stars56% (159)
  2. 4 stars8% (24)
  3. 3 stars7% (20)
  4. 2 stars8% (23)
  5. 1 star20% (58)
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Showing 161-170 of 282 reviews
Oct 1, 2022
RDX owner
1 out of 5 stars review

Disappointed

I purchased these tires thinking they would give me the same ride as factory installed tires . Boy was I wrong , the tires r loud ! Especially in turns! Feel the tires r bad . Trying to get the business who installed to help us !

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care

RDX owner, thanks for writing a review. Remember as part of the Michelin Promise Plan, the tires have a 60 day satisfaction guarantee. You should be able to return to the selling retailer for assistance.

Feb 27, 2023
Ash1211
2 out of 5 stars review

Tread is wearing quickly

I began leasing my 2020 Chevy Equinox new with these tires on it, yet I go in for only my 15,000 mile check up today and found that the tread is already down to 6/32. Rather disappointed that these likely won’t last me to the end of my lease…

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Ash1211, 6/32 is a considerable amount of tread. Provided the tires are evenly worn, there is a lot of life left in your tires. If you would like to discuss further, we would suggest taking your vehicle to an authorized retailer. Ask them to call us while you are there so that we can get an inspection of the tires.

Aug 26, 2022
Not Happy
1 out of 5 stars review

I bought these tires in June 2021. I have 20k miles on them and the dealership is telling me I will need new tires before winter. This was my 3rd set of Michelin tires, I currently have 53k miles on my car,

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care

Not Happy, we can only imagine how frustrated you are. We want to help with a solution. One of our members will be in touch.

Jul 28, 2025
Travis
1 out of 5 stars review

claimed 55k but lasted 30k

Already need replacement at 30k while warranty showing 55k; tried calling Michelin but no one answers the phone so can't even get warranty claim; worst tires ever

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

We understand that the mileage from the Primacy Tour A/S did not meet your expectation. Please visit the selling retailer or an authorized retailer location for an inspection. Please have the dealer contact us while you are there at 866-524-2835 8am-5pm EST Mon-Fri.

Jul 29, 2024
Blazer RS
1 out of 5 stars review

Disappointment plus

these tires came on my car as new-with only 37000 miles on vehicle they are just worn out-would not ever purchase this brand ever-surly they should have given us at least 50000 miles-very disappointed with this brand.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Blazer RS, sorry to read your tires are worn prior to delivering the expected mileage. Give our team a call at 866-866-6605 8am-5pm EST for assistance.

Feb 23, 2023
bill dresbach
1 out of 5 stars review

bought these tires 7 months ago do not like these are the noisiest set of michelin tires that I have ever purchased and I have been using michelin tires for over 40 years I am very disappointed with them

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

bill, sorry to read that you are experiencing a noise issue with your tires. One of our team members will reach out to get more details and help with a solution.

Oct 28, 2024
Kawabungah20
5 out of 5 stars review

Attractive with Great Support

Just bought these premium tires because I want quiet ride with excellent all season traction. I know that one gets what one pays for and Michelin provides excellent support.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
May 12, 2023
Michael77
5 out of 5 stars review

Noticeably smoother and quieter ride.

The new Primacy Tour tires were an upgrade from my goodyear eagles. The ride is smoother and quieter. Gas milage improved as well. I am very satisfied with these tires

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Nov 19, 2024
Ron
2 out of 5 stars review

tread

I have 1000 miles on tires and was tld tread is already down? I have had michelin tires in past on other cars and trucks and never had this kind if wear.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Ron, we recommend taking your vehicle back to the tire dealer for an inspection of the tires in question. Please give us a call while at the retailer's store. We can be reached at 866-866-6605 8am-5pm EST Mon-Fri so that we can discuss their findings and determine next steps.

Jul 8, 2025
Ken
4 out of 5 stars review

Been driving 50 yrs, never had a flat on the road, bought first brand new car and run over something in a rainstorm and punctured a tire, 400 miles. I know it's not the fault of the tires, just ironic. 😅

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071