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Customer reviews for Michelin Primacy Tour A/S - 255/40R21 102W Tire for
Michelin Primacy Tour A/S - 255/40R21 102W Tire
3.7 out of 5 stars
stars272 ratings270 reviews
  1. 5 stars55% (150)
  2. 4 stars9% (24)
  3. 3 stars7% (19)
  4. 2 stars8% (22)
  5. 1 star21% (57)
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Showing 131-140 of 270 reviews
May 6, 2023
James
1 out of 5 stars review

Bad tread wear

These tires came on my new 2022 chevy Equinox premier. Bought the car last year car has 26,000 miles and the dealership told me yesterday I need 4 new tires. And the dealership won’t stand behind them. Absolutely disappointed in the tread wear. I’ll never purchase Michelin tires.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

James, so sorry to hear your tires are in need of replacement. A member of our team will be in touch to get more information and help with a solution.

Oct 21, 2024
lcraigd
5 out of 5 stars review

Primacy Tour A/S

I was originally sold Cross Climate 2 tires for my 2021 Lexus 350. Those tires are for snow climates or a non-luxury car. I immediately noticed my car rode rough (it always drives smooth!). I contacted Michelin customer care because the store I went to did not want to exchange or refund at first. Michelin customer care was fantastic and walked me through to process to get my tires replaced under the 60 day satisfaction guarantee—no hassle. I got Primacy Tour A/S replacement tires which was recommended for my car. Now, it rides like butter again. Thank you Michelin!!!

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Jan 5, 2025
Alten
2 out of 5 stars review

Tires wear out much too quickly

I was told by the car dealership that all 4 tires needed replacement after just 15,500 miles. These are the original tires that car on my Ioniq5 when purchased new. The tires are H rated and carry a 50,000+ mile warranty so it is very concerning why they have worn so quickly. The tires appear to be aligned properly - there is no uneven treat wear. Being that these are on an EV, I do not drive aggressively as my interest is in range, not sharp turns or rapid acceleration. These tires are rather pricy so to get them replaced that often is just not cost effective. I will likely consider trying a different brand of tire that will, hopefully, last longer.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Alten, we're sorry to read that your tires are in need of replacement. We would suggest an inspection of the tires by an authorized retailer to determine if there are any underlying issues to cause excess wear. You are welcome to contact us at 866-866-6605 8am-5pm EST Mon-Fri should you have further questions.

May 15, 2023
jabgq101
5 out of 5 stars review

Held up very well, 50k miles

Came on my Ford Mustang Mach E (EV) and I wouldn't be replacing them at 50k miles except I have a screw in 1 tire, finish nail in another tire, and a plug already in a 3rd tire.....thank Hurricane Ian for that. Great tire and I will be replacing them with the same one!

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Aug 25, 2025
LW7050
5 out of 5 stars review

Good Investment

Ride and cornering are good. Security having new Michelin tires is great!

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Jul 15, 2025
MJ
5 out of 5 stars review

Primacy AS

Nice tire, great handling.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Sep 19, 2025
Ken
4 out of 5 stars review

satisfaction

Excellent tires but a bit noisy and hard

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Sep 18, 2025
CSPGSL
5 out of 5 stars review

Went back to Michelin

Really enjoying the quiet ride.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Jun 11, 2025
Liz
5 out of 5 stars review

Great tires

Quality tire with durability, good handling and quiet.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Jul 17, 2025
Tootsy
2 out of 5 stars review

Not a long lifespan

I have put 26,400 miles on these tires and they already need to be replaced. Very disappointing

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

We understand that the Primacy Tour A/S tires did not meet your expectation in terms of mileage. A member of our Consumer Care team will be in contact with you. You may also reach us at 866-866-6605 8am - 7pm EST (Mon-Fri) and 9am - 1pm EST (Sat)