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Customer reviews for Michelin Primacy Tour A/S - 255/40R21 102W Tire for
Michelin Primacy Tour A/S - 255/40R21 102W Tire
3.7 out of 5 stars
stars
284 ratings282 reviews
  1. 5 stars56% (159)
  2. 4 stars8% (24)
  3. 3 stars7% (20)
  4. 2 stars8% (23)
  5. 1 star20% (58)
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Showing 131-140 of 282 reviews
Feb 20, 2021
Eva lam
1 out of 5 stars review

Michelin pilot sport 4

I bought this the Tesla model S which came with pilot sport 4 tires In July 2019 . My front two tires already worn down almost flat after 8600 miles . I hardly drive the car during pandemic in 2020 and now was told to change my fro to two tires . very disappointed with the Michelin tire

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care

We understand the Primacy Tour A/S tires on your Tesla S did not meet your expectation in terms of mileage. A member of our Consumer Care team will be in contact with you. You may also reach our office at 1-866-866-6605.

May 29, 2021
Lanen
5 out of 5 stars review

Every thing I hoped for.

Purchased a new 2021 Buick Encore GX. 4 weeks ago. This SUV came with Hankook Kinergy GT tires. Took them off after 200 miles! These tires should never have been used on a Buick GX or any car. The Primacy Tour A/S made this new SUV Ride much smoother, quieter and handle better. Very pleased with these tires. Spent a lot of time doing research on tires, and these Michelin tires had great reviews. Feel much safer driving now.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Apr 28, 2022
Tank50
5 out of 5 stars review

Excellent Tires

They came with my 2019 Hyundai Tucson and I have had no issues with them at all. They are smooth and quiet and the treadmill wear has been excellent. Unfortunately I picked up a nail in one of them in a place that cannot be plugged and I cannot find a replacement tire to purchase anywhere. I'm told that they are sold out across Canada and not sure if they are continuing to be made. Hoping someone may be able to clarify. I would really love to by another and not have to mismatch.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Sep 28, 2021
ThumpThumpThump
3 out of 5 stars review

High spots and highway vibration

I purchased the Primacy Tour A/S ZP tires in a 245/40 19 size. This is a nice tire overall and matches with my Infiniti Q50S AWD nicely. I have about 30,000 miles on my odometer. However, I noticed a faint vibration sound at highway speeds. There is no real vibration felt, but I fear time will only make this condition worse. The tires were Road Force balanced at time of purchase. The vibration sound got worse over time and after about 1000 miles I took my car in to my dealer describing and recording the noise I was hearing in the cabin. We inspected the shocks, the front and rear drive shafts, the wheel bearings, checked the run-out of the wheels themselves and they are running true. We put the tires on their Road Force balancer and the weights were spot on. The car was brought in a second time to the dealer at a later date as the vibration sound on the highway was slightly more noticeable and was distracting my driving experience, pulsing anywhere from 12-16 times a second. Again, we looked at all suspension and driveline components, put a stethoscope on all rotating sections of the drivetrain and bearings, and the car checked out solid, checked out by the dealer's master mechanic on this second visit. So, the car was lowered from the hoist, a second mechanic got in the drivers seat and the car was lifted again. With the car started and running about 15 mph while up on the hoist. Being AWD all of the tires were spinning in the air. We could see that as the tires rotated, each tire had a high spot, perhaps at a seam? The left front was the worst but each of the tires had that one spot that was high with the rest of the tire surface running true. All of this pointed to the tires being responsible for that pulsing sound heard on the highway. Going back to the tire dealer, they graciously agreed to replace all of the tires, however they are currently on backorder. For the meantime, they offered to put the tires on the Road Force balancer while we wait for backordered tires to become available, Being the third time these tires have been on the balancer, they once again were spot on and no adjustments were needed. I am concerned that the replacement tires will have the same issue. I would have switched over to some other tire, but it is very difficult to find a Run Flat tire in this size, with a 94 load rating, a V or better speed rating, and a tread width comparable to the OEM tires. While the Bridgestone Driveguard would be the next best replacement tire, its main drawback is the tire width is only 7 inches compared to the OEM Dunlop SP Sport 5000 tires at 8.7 inches. That seems like a huge compromise for cornering traction. (btw, the Dunlop SP Sport 5000 tires are by far the worst tires in every measurable category, and of any tires I have driven on in my 40+ years of car ownership. Are you listening Dunlop?) Ideally, I would have preferred to purchase a 245/40 19 Michelin Pilot Sport All Season 4, or any other premium performance Michelin All Season tire. However Michelin does not offer any other Run Flat tires in this size. I prefer to keep the run flat tires as no spare or spare mount is built into the car. Going back to the replacement tires, they will again be the Primacy A/S ZP. I hope they don't also have those high spots. If they do, I have no idea what other tire I would run. Michelin, you have an opportunity to provide a 245/40 19 tire as a replacement for 2014-2021 Infiniti Q50's and other brands for Ultra High Performance Run Flats, and hopefully without the high spots like that with the Primacy. I will say this though, the Primacy is a very respectable tires on many fronts. Outside of the high spot issue, the tire is impressively quiet, the drive is comfortable yet performance is available when asked, the cornering is exceptional even when pushing the car in the roundabouts, has excellent road manners over expansion cracks, very good in wet and dry, and frankly a great tire for those looking for a capable tire for general and spirited driving on the back roads. The high spots take away from what would be rated as an excellent tire.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care

ThumpThumpThump, Our records indicate you have contacted us before now. We apologize this has been an ongoing issue, and certainly want to find a remedy. One of our Consumer Care Team members will be in touch with you to discuss further, or you can contact us at 866-866-6605

Jul 4, 2022
PJKauai
5 out of 5 stars review

The Best

Have now had these tires for more then a month. They are the smoothest and quietest tires I have ever had. I realized this in just the first 100 feet of use! My last set of tires began to chunk, they were not Michelin. Had these tires because could not get Michelins and regretted getting them. But now back to Michelins, and enjoying them on my Volt.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Jun 17, 2023
Derailed
2 out of 5 stars review

not a great tire

Bought a new Terrain which had these tires from factory. During winter conditions (snow packed roads), I didn't feel comfortable driving with these tires. Seasons have changed to spring, Now driving in rain, these tires are terrible. Seems like they want to hydroplane. I have to reduce speeds so much that i'm being passed like i'm standing still. I can say the tires are smooth riding.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Derailed, we're sorry to read of your disappointment in your original equipment tires. One of our team members will be in touch to discuss some options.

Jun 20, 2023
KevinXC60
2 out of 5 stars review

Terrible hollow droning sound

On my dealers recommendation, I purchased 4 of these in 21” for my 2020 Volvo XC60. Immediately I noticed a hollow droning sound whenever I went over bumps on the road - it sounds like I’m driving on 4 over-inflated inner tubes. I came from a long history of a competitors tires and never had these sounds coming from the road. Highly unimpressed so far. I gave two stars due to the fact that when there is a smooth patch, they are very quiet indeed. The droning is so bad, I’ll definitively have to find another set to go with.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Sep 14, 2023
Bob27
1 out of 5 stars review

Terrible

Absolutely terrible tires! Loud, noisy terrible traction and if you drive in winter good luck! Very disappointing that even in AWD at slow speeds I’d be sliding and can’t turn. Came on my new suv I bought and at 36,000 miles they need replacing already.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
reply from Consumer Care MIC US

Bob27, we're sorry to read of your disappointment in the Primacy Tour A/S tires. A member of our team will be in touch with you to discuss options suitable for your vehicle.

Sep 16, 2022
Tom Shannon
5 out of 5 stars review

Michelin does it again.

The primacy A/S tires came standard on our 2020 Rav Hybrid limited. We currently have 32,000 miles on them or 54,000 Kms. We have done regular rotations and tires are at 6/32 depth. Our hope is to get 60,000 miles on them. The ride is very smooth and they are very quiet. By the way, we also tow a small teardrop trailer with them. I would not recommend this tire for snow and ice conditions. Our advise, rotate tires often, check pressure and do not turn the steering wheel unless car is moving and these tires will last.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071
Jan 22, 2022
Tallyphil
5 out of 5 stars review

Quiet and grippy

I needed new tires for my Mazda CX five, and on the recommendation of the dealership, I purchased these high end Michelin tires. It was amazing the difference. The tires are so quiet, and very well gripped in wet conditions, and beautiful on the car. They are premium in quality, and so far I am exceptionally pleased with them. It really is like driving a new car, after finally replacing the OEM tires that came with the car. And Michelin backs these tires with a wonderful warranty, and I can replace them or have them serviced at any Mazda dealership. I highly recommend them.

Review from michelinman.com
Helpful?4NW9D0LO9RYR13817711071