Thank you for sharing your experience and feedback. We appreciate your honesty and regret that the tool did not perform to your satisfaction. Thank you for choosing WORX!

Hello Ro, Thank you for sharing your experience and review! We greatly appreciate your honest feedback! For troubleshooting assistance with your hydroshot please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We&#39;d be more than happy to assist you. <br />Thank you for choosing WORX!- Destynee

Good Morning Andrew Lopez, It&#39;s unfortunate to learn that your unit is leaking at the end of the hose and the connection. WORX tools are covered by a three-year manufacturer’s warranty and it covers missing and malfunctioning parts. For warranty eligibility criteria and questions, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We&#39;d be more than happy to assist you. -Destynee<br /><br />Thank you for choosing Worx!

Hello Valued Customer! Thank you for taking the time to share your experience and review. Your feedback is greatly appreciated. Please know that all of the Worx tools are made in China. Should you have any additional questions, don&#39;t hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We&#39;d be more than happy to assist you. -DestyneeE

Hi Audie, <br />Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. There is an era of what is in the box and in the owner&#39;s manual to cross reference what you open your kit. If you determine that there are items missing please reach out to customer support. We will be happy to assist you! Thank you for choosing WORX!-HJohnson