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OFFLINE - Winston Manual Reclining 3 Piece Set, Assorted Colors
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3.8 out of 5 stars
stars
92 ratings44 reviews
  1. 5 stars53% (49)
  2. 4 stars16% (15)
  3. 3 stars4% (4)
  4. 2 stars4% (4)
  5. 1 star22% (20)

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Showing 31-40 of 44 reviews
Jul 10, 2019
Reviewer name: Ahmad
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed

The quality definitely does not match Sam's Club quality and the value for money is vey low

Helpful?547QPZCJ5YEU13789019276
reply from Supplier Response

Thank you for your input on the Winston Collection. We value your feedback and we will ensure that our team improves the quality of this item. If you feel the desire, please reach out to our customer service team at (888) 406-0838 or via email: samsclub@abbysonliving.com and provide your order number.

Aug 15, 2020
Reviewer name: Theresa
1 out of 5 stars
1 out of 5 stars review

Do not buy this set!!!!

I purchased this set in March,2020 The material on the right side of the sofa is peeling on the inside of the arm and also on a spot where your leg rest,I am disappointed,I need to find out what to do very upset I have t had new furniture in about 15 years now have what I thought was amazing turning out terrible in less than 6 months,Please be Awa

Helpful?547QPZCJ5YEU13789019276
reply from Supplier Response

Thank you for your input on the Winston sofa. We value your feedback and we will ensure that our team improves the quality of this item. If you like, please reach out to our customer service team samsclub@abbysonliving.com. <br /><br />-The Abbyson Team

Aug 31, 2019
Reviewer name: JC
5 out of 5 stars
5 out of 5 stars review

Color Question

Could someone please post pictures of these sofas in your home so I can get a better idea of the true color?

Helpful?547QPZCJ5YEU13789019276
reply from Supplier Response

Hello, to get an idea as to how the collection will look in your space, you can request a swatch on our Abbyson.com website. - The Abbyson Team

Aug 1, 2020
Reviewer name: Matt
5 out of 5 stars
5 out of 5 stars review

Fit through my door

How do I know if the sofa will fit through my door. I have 34 inch wide front door. Depth and height are larger than that.

Helpful?547QPZCJ5YEU13789019276
reply from Supplier Response

Hello! The sofa does require some minor assembly so when it is delivered the boxed item is smaller and will fit through a 34"W door. The box dimensions for the sofa are 87"L x 21"W x 29"H. Hope this helps and thanks for considering Abbyson Living! <br /><br />-The Abbyson Team

May 21, 2021
Reviewer name: John7
1 out of 5 stars
1 out of 5 stars review

Reclining Mechanism made of cheap metal that bent

Right away the reclining mechanism caught and clonked. I looked underneath and it was bent to crap. Sam's Club is no help. Horrible business and horrible products.

Helpful?547QPZCJ5YEU13789019276
reply from Abbyson Living

Hi, We do stand behind our products. If we can assist in any way, please reach out to samsclub@abbysonliving.com

Aug 7, 2019
Reviewer name: Rishu
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features

Excellent

Helpful?547QPZCJ5YEU13789019276
reply from Supplier Response

Thank you for your rating. Enjoy your reclining set! - The Abbyson Team

Sep 7, 2021
Reviewer name: Jp
2 out of 5 stars
2 out of 5 stars review

Poor manufacturing big gap on side up rail

Helpful?547QPZCJ5YEU13789019276
reply from Supplier Response

Hello, this is unusual to hear, if you haven&#39;t already, please reach out to us at samsclub&#64;abbysonliving.com so we can help resolve. - The Abbyson Team

Aug 20, 2020
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Broken recliner chair

Recliner arrived broken ..still haven't heard from anyone about replacement

Helpful?547QPZCJ5YEU13789019276
reply from Abbyson Living

Hello and thank you for reaching out! It's unfortunate to hear that this was damaged during delivery. Sams Club is the one who manages the carrier so please reach out to samsclub@abbysonliving.com for assistance on this. We hope the Winston set itself is enjoyable! -The Abbyson Team

Aug 26, 2021
Reviewer name: Sam
1 out of 5 stars
1 out of 5 stars review

Terrible hardware

Both of the recliners on the couch are broke,the faux leather is peeling off and the "cushion"on the arm hurts your sides

Helpful?547QPZCJ5YEU13789019276
reply from Supplier Response

It sounds like there is something off about this. The recliners don&#39;t usually just break and the fact that you have 2 similar issues is rare but makes us wonder if we can help provide a better installation guide. If the backs are not properly installed, they might break when put under pressure by any body weight. Please email us your order and issues at samsclub&#64;abbysonliving.com to help you resolve them. - The Abbyson Team

Aug 27, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor Quality

Raj

Helpful?547QPZCJ5YEU13789019276
reply from Supplier Response

Hello and thank you for the feedback! We pride ourselves on producing high quality furniture and are sad to hear you are not happy with the product. If we can be of assistance please reach out to samsclub@abbysonliving.com. <br /><br />-The Abbyson Team