Thank you for sharing your feedback on the Defender LTX Platinum tires. We’re sorry to hear you’re disappointed with the wet weather traction and light snow performance. Performance can vary based on driving conditions, vehicle setup and tire maintenance. If you have any questions or would like to discuss more, please contact the Michelin Consumer Care team at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

Thank you for your feedback! We're glad to hear the tires are delivering on their promise of quiet performance. We’re sorry to learn that the ride quality hasn’t met your expectations. Ride comfort can vary depending on vehicle type, load, and road conditions, so we’d love to learn more about your setup to see if there’s anything else we can recommend to improve your experience. Feel free to give our Consumer Care team a call at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

Rick, Thank you for sharing your concerns—it's completely understandable to be cautious when considering a new tire. The Defender LTX Platinum is built for heavy-duty trucks like your Sierra 2500, with a focus on long tread life and solid traction. While some folks mention noise or ride feel, most reviews are really positive—especially for durability. Hope this helps with your decision! If you would like further information, feel free to give our Consumer Care team a call. You can reach us at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).