Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress

Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for

Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress

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4.2 out of 5 stars

stars713 ratings416 reviews

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Nov 1, 2021

Lynn

1 out of 5 stars review

Verified Purchase

Not for us

The memory foam was not for me at all, it was hard. An didn’t like pop right back up when I turned it was weird.

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reply from Zinus

Hello Lynn, We're sorry this product didn't perform as we hoped for you. Your satisfaction is very important to us. If you're still not happy and would rather return this product for a refund, please contact Sam's Club Customer Service department at 1 (888) 746-7726 they will be more than happy to further assist you. Thank you.

Aug 19, 2022

5 out of 5 stars review

Verified Purchase

Love this mattress!

We are very happy with this mattress! It is thick, sturdy and soft at the same time. Very comfortable to sleep on and I would buy again!

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Dec 10, 2021

Felicia Nagel

1 out of 5 stars review

Verified Purchase

Mattress

The mattress didn’t completely rise which was disappointing because we ordered it for our spare room. I have ordered other mattresses from the same brand that were fine so I am not sure what happened this time.

Helpful?

reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Apr 9, 2019

joylanise78

4 out of 5 stars review

Verified Purchase

Feels Really Good

The mattress feels absolutely GRAND!! However, the only reason I couldn't give it 5 stars is because of the smell. I'm two weeks in to ownership, and it still smells. Hoping that it goes away soon!

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Dec 14, 2020

Judy

3 out of 5 stars review

Verified Purchase

Too firm

The mattress is very very firm. You do sink down into it, but when you change positions the memory foam doesn’t return to being flat for a while and it feels like you are laying in a lumpy mattress for a minute.

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Sep 8, 2017

ElissaB

5 out of 5 stars review

Verified Purchase

Very nice, comfortable mattress!

This is my second memory foam mattress and I am absolutely thrilled with this one! It arrived faster than the estimated shipping time I was given and it is a very comfortable mattress. I highly recommend it, as does my back!

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May 14, 2018

Mom of 4

4 out of 5 stars review

Verified Purchase

A good night's sleep

I bought this mattress for a Murphy bed in our guest room. So far, it has held up great. We had no issues with it expanding to it's full 12 inches. It was ready to use in less than 24 hours. We did wait the full 48, just in case though.

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Jul 17, 2021

BJordan

4 out of 5 stars review

Verified Purchase

Thanks.

Bought this for my son. He was complaining of back pain from older mattress set. Set was delivered by Fed Ex, and set up within minutes. He slept on it that night. He loves it. No more back pain complaints.

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Dec 6, 2023

Lisa

5 out of 5 stars review

Comfort delivered in the mail!

This bed is so comfortable. The bed was delivered to my house in a large box that i was able to bring upstairs with the help of my daughter. When we unpacked it, it took about 24 hours to completely fluff up. Completely recommend.

Incentivized Review

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Sep 7, 2022

4 out of 5 stars review

Verified Purchase

I really didn’t want a new mattress

A great mattress if you like a firm mattress. It’s firm and gives enough support but it’s not so firm it causes pain. It’s not to firm, not to soft…. The Goldie Locks of mattresses.

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