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Customer reviews for Serta Perfect Sleeper Bleu Moment 13.5" Mattress (Available in Firm and Plush) for
Serta Perfect Sleeper Bleu Moment 13.5" Mattress (Available in Firm and Plush)
4.6 out of 5 stars
stars214 ratings198 reviews
  1. 5 stars77% (165)
  2. 4 stars12% (26)
  3. 3 stars4% (9)
  4. 2 stars3% (6)
  5. 1 star4% (8)

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Showing 21-30 of 198 reviews
Dec 28, 2025
Kevin A
5 out of 5 stars review

Sleeping better

Love.my mattress wake up feeling better

Review from Serta
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Nov 21, 2025
dennis
1 out of 5 stars review

Stay far away from this mattress

Arrived damaged, filthy and threads undone. See photos as proof.

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reply from Serta Team

Hi there, thank you for taking the time to review your mattress, we are sorry to hear about the issues you have had with delivery, please reach out to your retailer directly for more assistance with this issue. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Oct 8, 2025
Unni K
2 out of 5 stars review

Mattress uneven and sinks not firm

Even after using for months, mattress is uneven and is uneven

Review from Serta
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Nov 21, 2025
Dana S
5 out of 5 stars review

Nice mattress

Bought for our granddaughter.

Review from Serta
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Oct 16, 2025
Trevor K
5 out of 5 stars review

Great product

Very comfortable for people who struggle with back and leg pain

Review from Serta
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Jun 3, 2025
Joaquin T
5 out of 5 stars review

Firm mattress

As someone with lower back pain after a full working day, I feel well rested with this firm mattress

Review from Serta
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Feb 23, 2024
Nita
5 out of 5 stars review

Perfect Firm Mattress

I purchased this mattress for a family member, when it arrived I loved it so much I decided to purchase another one for my grand daughter.

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Mar 24, 2026
Anetta D
5 out of 5 stars review

Super comfy

I love my mattress

Review from Serta
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Oct 9, 2023
Kate K
5 out of 5 stars review

Supportive without being too firm

[This review was collected as part of a promotion.] I received this product for free in exchange of my honest review. Wow I am impressed by this Serta Perfect Sleeper Bleu Moments Firm Mattres (queen size). I never thought I would like a mattress with coils this much. I don't feel the spring coils. It doesn't make squeaky noises. I don't get bothered by the movement of my spouse on the mattress. This is a new experience for me regarding a mattress that comes with spring coils. I think the hybrid design with foam layers is the winner here. Though this is a firm mattress I would call it medium-firm one. To me frim mattress would be more board-like with less cushioning. This mattress is excellent for those who want support without bone aches (like me). I can comfortably lay in my back and on my sides and I don't wake up with lower back pain, which is a huge deal. It's not overheating like my other memory foam mattress. Overall this is a luxurious, comfortable, supportive, and high quality mattress and I am loving it.

Review from Serta
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Oct 24, 2023
MarkTee
5 out of 5 stars review

solid solid mattress

[This review was collected as part of a promotion.] Bedtime is super important, so its good to have a solid mattress to sleep on. I like this one because of its firmness, but doesn't feel like I'm sleeping on a cardboard box. Mattress has good padding, feels really comfortable, but still provides ample support without me sinking in too much. Looks great, feels good to lie down on, and provides the support I need so that I don't feel achy in the morning.

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