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Customer reviews for Serta Perfect Sleeper Bleu Moment 13.5" Mattress (Available in Firm and Plush) for
Serta Perfect Sleeper Bleu Moment 13.5" Mattress (Available in Firm and Plush)
4.6 out of 5 stars
stars214 ratings198 reviews
  1. 5 stars77% (165)
  2. 4 stars12% (26)
  3. 3 stars4% (9)
  4. 2 stars3% (6)
  5. 1 star4% (8)

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Showing 21-30 of 198 reviews
Nov 21, 2025
dennis
1 out of 5 stars review

Stay far away from this mattress

Arrived damaged, filthy and threads undone. See photos as proof.

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reply from Serta Team

Hi there, thank you for taking the time to review your mattress, we are sorry to hear about the issues you have had with delivery, please reach out to your retailer directly for more assistance with this issue. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Nov 21, 2025
Dana S
5 out of 5 stars review

Nice mattress

Bought for our granddaughter.

Review from Serta
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Oct 16, 2025
Trevor K
5 out of 5 stars review

Great product

Very comfortable for people who struggle with back and leg pain

Review from Serta
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Oct 8, 2025
Unni K
2 out of 5 stars review

Mattress uneven and sinks not firm

Even after using for months, mattress is uneven and is uneven

Review from Serta
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Jan 3, 2026
Armando G
4 out of 5 stars review

Great mattress

Great mattress for the price! Happy with my purchase

Review from Serta
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Jun 3, 2025
Joaquin T
5 out of 5 stars review

Firm mattress

As someone with lower back pain after a full working day, I feel well rested with this firm mattress

Review from Serta
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Feb 23, 2024
Nita
5 out of 5 stars review

Perfect Firm Mattress

I purchased this mattress for a family member, when it arrived I loved it so much I decided to purchase another one for my grand daughter.

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Mar 24, 2026
Anetta D
5 out of 5 stars review

Super comfy

I love my mattress

Review from Serta
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Nov 12, 2023
Gprobers
5 out of 5 stars review

Firm and Comfortable

[This review was collected as part of a promotion.] I absolutely love this mattress. It's firm and applies pressure needed to easily get out of bed if my back is hurting. It's so comfortable, I've never had better rest. It's made with cool twist gel memory foam so I can stay cool in the hot California summers and it molds to my body. It really helps my lower back, I wish I would've switched mattresses a long time ago. It fit perfectly on my queen size bed frame. I like that you can see the memory foam working, you can push your hand down into the mattress and see it mold around your hand and when you let go the mattress slowly rises and you no longer see the hand print.

Review from Serta
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Nov 27, 2023
Mattress of the Gods
5 out of 5 stars review

A Long and Overdue Upgrade

I had my old king pillow top for appx 25yrs and was hesitant to upgrade but after a full 5 nights of sleep I was blown away by how far mattress technology has come. This Serta Bleu somehow finds a way to be firm and luxuriously soft at the same time. I tend to sleep on my side and this mattress adjusts perfectly to the contour of my body offering up a firm but yielding support from head to toe. I can't believe it took me this long to make the upgrade and am very pleased that I did! Now if I can only get out of bed :)

Review from Serta
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