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Customer reviews for Serta Perfect Sleeper Bleu Moment 13.5" Mattress (Available in Firm and Plush) for
Serta Perfect Sleeper Bleu Moment 13.5" Mattress (Available in Firm and Plush)
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4.6 out of 5 stars
stars214 ratings198 reviews
  1. 5 stars77% (165)
  2. 4 stars12% (26)
  3. 3 stars4% (9)
  4. 2 stars3% (6)
  5. 1 star4% (8)

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Showing 21-30 of 198 reviews
Nov 21, 2025
Dana S
5 out of 5 stars review

Nice mattress

Bought for our granddaughter.

Review from Serta
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Oct 8, 2025
Unni K
2 out of 5 stars review

Mattress uneven and sinks not firm

Even after using for months, mattress is uneven and is uneven

Review from Serta
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Oct 16, 2025
Trevor K
5 out of 5 stars review

Great product

Very comfortable for people who struggle with back and leg pain

Review from Serta
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Jan 3, 2026
Armando G
4 out of 5 stars review

Great mattress

Great mattress for the price! Happy with my purchase

Review from Serta
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Nov 21, 2025
dennis
1 out of 5 stars review

Stay far away from this mattress

Arrived damaged, filthy and threads undone. See photos as proof.

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reply from Serta Team

Hi there, thank you for taking the time to review your mattress, we are sorry to hear about the issues you have had with delivery, please reach out to your retailer directly for more assistance with this issue. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Jun 3, 2025
Joaquin T
5 out of 5 stars review

Firm mattress

As someone with lower back pain after a full working day, I feel well rested with this firm mattress

Review from Serta
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Feb 23, 2024
Nita
5 out of 5 stars review

Perfect Firm Mattress

I purchased this mattress for a family member, when it arrived I loved it so much I decided to purchase another one for my grand daughter.

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Mar 24, 2026
Anetta D
5 out of 5 stars review

Super comfy

I love my mattress

Review from Serta
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Nov 15, 2023
Lys100
5 out of 5 stars review

Medium firm

[This review was collected as part of a promotion.] This mattress is very supporting and comfortable. It’s more on the soft side to me than a firm mattress. It has a thick padding on the top and the overall thickness is average so you don’t need to worry about bedding not fit. It’s not too heavy either as I can lift it myself to tuck in the sheets.

Review from Serta
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Aug 9, 2024
Jayleen F
5 out of 5 stars review

Upgrade

We were looking for a new mattress as the one that we had was about 10 years old. We saw Sam’s club having a deal on the bleu moment firm and we fell in love with it. As I’m typing this I’m laying on it. First night on the new mattress. I don’t think we’ll be disappointed

Review from Serta
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