Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress

Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for

Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress

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4.2 out of 5 stars

stars713 ratings416 reviews

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Nov 3, 2020

Dawn

5 out of 5 stars review

Verified Purchase

Great mattress

Very comfortable mattress. It took about 4 days to fully decompress. It's one of the most comfortable mattresses I've slept on.

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Nov 1, 2021

Lynn

1 out of 5 stars review

Verified Purchase

Not for us

The memory foam was not for me at all, it was hard. An didn’t like pop right back up when I turned it was weird.

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reply from Zinus

Hello Lynn, We're sorry this product didn't perform as we hoped for you. Your satisfaction is very important to us. If you're still not happy and would rather return this product for a refund, please contact Sam's Club Customer Service department at 1 (888) 746-7726 they will be more than happy to further assist you. Thank you.

Jul 17, 2021

BJordan

4 out of 5 stars review

Verified Purchase

Thanks.

Bought this for my son. He was complaining of back pain from older mattress set. Set was delivered by Fed Ex, and set up within minutes. He slept on it that night. He loves it. No more back pain complaints.

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Nov 24, 2021

Charles

5 out of 5 stars review

Verified Purchase

Zinus night therapy matress :

Nice matress that is firm and sleeps great. Matress took about 48 hrs to expand to full size but it did. You can also sleep on it the first night if need be. Great matress for the price.

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Jan 22, 2022

Sams shopper

3 out of 5 stars review

Verified Purchase

Firm as bricks.

This bed is ultra firm. 270 pounds and I can barley make the mattress move when laying on it. No back pain but it’s not enjoyable to lay on. It’s disappointing. Hope I can return it.

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Dec 10, 2021

Felicia Nagel

1 out of 5 stars review

Verified Purchase

Mattress

The mattress didn’t completely rise which was disappointing because we ordered it for our spare room. I have ordered other mattresses from the same brand that were fine so I am not sure what happened this time.

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reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

May 14, 2018

Mom of 4

4 out of 5 stars review

Verified Purchase

A good night's sleep

I bought this mattress for a Murphy bed in our guest room. So far, it has held up great. We had no issues with it expanding to it's full 12 inches. It was ready to use in less than 24 hours. We did wait the full 48, just in case though.

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Sep 7, 2022

4 out of 5 stars review

Verified Purchase

I really didn’t want a new mattress

A great mattress if you like a firm mattress. It’s firm and gives enough support but it’s not so firm it causes pain. It’s not to firm, not to soft…. The Goldie Locks of mattresses.

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Dec 12, 2022

Ralph

5 out of 5 stars review

Verified Purchase

back issues.

Shipping was fast, easy to set up and been on it for a month. Sleeping wonderful. My wife hurt her back and needed something like this, she sleeps on it with no problems.

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Oct 11, 2020

Store

4 out of 5 stars review

Verified Purchase

Great deal

Great for the price. I like it but my husband thinks it’s a bit too firm. It didn’t even take an entire day to plump up. But we did leave it a full 24 hours.

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