Customer reviews for Thunder UTV 24V Ride-On

Customer reviews for Thunder UTV 24V Ride-On for

Thunder UTV 24V Ride-On

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4.2 out of 5 stars

stars232 ratings113 reviews

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Showing 61-70 of 113 reviews

Dec 24, 2021

Donna S

5 out of 5 stars review

Verified Purchase

Thunder Utility Vehicle

Have this to my four year old grandson and he loved it.

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reply from Best Ride On Cars Team

Thank you so much for this review, Donna. We appreciate you being a customer. We’re here for you anytime.

Dec 30, 2022

Fat Jack

5 out of 5 stars review

Verified Purchase

Happy little granddaughter

My 6 year old great granddaughter loves her car Santa Claus made a great decision

Helpful?

reply from Best Ride On Cars Team

Thank you so much for your kind words. We appreciate you taking the time to share your experience with us. Please let us know if we can help you with anything further. Regards, Best Ride on Cars.

Mar 11, 2022

Steven

5 out of 5 stars review

Verified Purchase

Amazing UTV..

My son loves it is exactly what we wanted..

Helpful?

reply from Best Ride On Cars Team

Thank you so much for your kind words, Steven. We appreciate you taking the time out to share your experience with us.

Sep 19, 2024

Kat3

4 out of 5 stars review

We bought this back in November 2023 and gave it to our son on Christmas. He loves it! Only problem we have had with this is the motors going bad super quickly. Drivers side first then the passenger and just now the drivers side again. He doesn't ride it rough as he's only 2 and doesn't even weigh 35 pounds. Even with the downside of needing replacement motors before the 1 year mark I do not regret this purchase! The customer service has been excellent and giving us free parts. Of course as they should but I still appreciate it! Waiting for a response on the motor just being broken on the driver side again. Hope they send it for free again.

Helpful?

reply from Best Ride On Cars Team

Hello, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

Oct 17, 2022

MelVel

1 out of 5 stars review

Waste

Bought as a Christmas gift for my 4 year old. It lasted her 5 months before completely breaking down.

Helpful?

reply from Best Ride On Cars Team

Hello Melvel, we apologize for the inconvenience caused. Please email us at techsupport@bestrideoncars.com with the purchase details. Our representative will reach out to you with the solutions. Thanks

Jan 3, 2024

Tim

3 out of 5 stars review

Verified Purchase

Love the toy but Sam's drops the ball

Great toy kids love it. Was made to order online and didn't receive my 2% back on it and also the shipping process was sketchy.

Helpful?

reply from Best Ride On Cars Team

Hello Tim, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

Nov 17, 2023

Tammy

5 out of 5 stars review

Verified Purchase

Granddaughter ❤️❤️❤️ it !!!

My 4 year old Granddaughter ❤️❤️❤️ it. My husband picked it out & bought it for her. Not to hard to assemble took about 1 1/2 hours to assemble

Helpful?

reply from Best Ride On Cars Team

Hi Tammy, thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to seeing you again.

Dec 16, 2024

shahb

1 out of 5 stars review

don't buy stay away cheap plastic used

I bought this for Xmas for my daughter and when I opened the box I found that a part that steered this it was broken. also seat don't line up with hole for the screws to screws it into.

Helpful?

reply from Best Ride On Cars Team

"Hi Shahb, we sincerely apologize for the inconvenience caused. To resolve this promptly, please reach out to Will, our Tech Department Head, at 469-844-9977 (you can call or text). If you’re unable to connect by phone, feel free to email him at will@bestrideoncars.com.

Apr 25, 2024

Gigu

1 out of 5 stars review

Do not buy

Do not buy. This thing is a piece of junk. Battery would not hold a charge. They even sent us a new battery and it still will not hold a charge or work. Worst gift I ever bought my grandson. Save your money!

Helpful?

reply from Best Ride On Cars Team

Hello Gigu, we apologize for the inconvenience caused. Please contact Will, Tech department head at 469 844 9977 (text as well). If you cannot reach by call, please email him at will@bestrideoncars.com.We provide you with 1 year of manufacturer warranty and free parts shipment and life-time customer support for the ride-on. Regards, Best Ride on Cars.

Mar 11, 2022

Phillip

1 out of 5 stars review

disappointing

We bought this for our son. It worked for 2hrs and wouldn't run again. Customer service hasn't been a good experience as they just want to replace with a smaller motor. Don't waste your money

Helpful?

reply from Best Ride On Cars Team

Dear Phillip, apologies for the inconvenience caused. It was an uncommon instance; we would like the opportunity to talk and investigate your feedback further. Kindly email us all the purchase details at techsupport@bestrideoncars.com. Thank You!