Michelle, sorry to hear of the noise, but fortunately there is a Satisfaction Guarantee as part of the Michelin Promise Plan. Your selling retailer should be able to swap the tires out for you.

Blowout25, we are sorry to read that you have experienced 2 tire issues. Our records indicate that you have been in touch with our Consumer Care team. As directed, we will require an inspection of the tire(s) to consider for warranty.

The feedback that you provided is very much appreciated. We understand the mileage from these tires did not meet your expectation. Please visit an authorized tire retailer for an inspection of the tires, and have the dealer contact us with the inspection results at 866-866-6605, 8am - 7pm EST (Mon-Fri) and 9am - 1pm EST (Sat).

Honda car, Thanks for reaching out regarding your experience with the Primacy Tour A/S tires. We understand that the tires have worn out at 30,000 miles, which is below the mileage warranty provided. To address your concern, we would like to get an inspection of the tires from an authorized Michelin retailer, (preferably to selling dealer) to determine the cause of the premature tire wear. Once inspected, give us a call at 866-866-6605 8am-5pm EST Mon-Fri to discuss the next steps.

Zeke, we're sorry to read that you are unhappy with the snow traction of the Primacy Tour A/S tires. We suggest taking the vehicle to an authorized Michelin retailer to get an inspection of the tires. Depending on the amount of snow, it may be that a winter tire would be more appropriate for your application. You are welcomed to give us a call at 866-866-6605 8am-5pm EST Mon-Fri with any questions.