Customer reviews for Samsung 7.5 cu. ft. Gas Front Load Dryer with Sensor Dry forMember photos









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Junk
[This review was collected as part of a promotion.] I bought this dryer and only used it six days before the motor and computer went. Dealing with Samsung to come out and fix it was a nightmare stay away!
Hello Michele, We understand the importance of having a functional dryer at home. Let us provide the help you need. We'd be delighted to talk with you to get some information and offer assistance with your dryer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146901972) to help our team pull up your information when you message us. Thank you. -Kimberly
My worst dryer ever
Our washer , just arrived yesterday. The very next day we try to use it. No Heat at all . After numerous time spent troubleshooting with samsung customer care , manual and youtube.com. Same result. No heat
Greetings! It's frustrating when something doesn't work as expected right out of the box, especially after trying various troubleshooting methods. We are here to help you out. I have shared a Samsung link below that will help with your experience. The link shared below can serve as a recap to the troubleshooting steps you may have gone through. Please take your time in step number 3 which indicates that electric dryers like yours require 240 Volts to heat, anything lesser than 220 Voltage may only run the motor and the control panel but not the heating element. Clothes are not dry after using the Samsung dryer: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all Should you need more assistance up to assistance with schedule a service technician, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1147198712 to help our team pull up your information. Leo
Don't buy this dryer
My landlady provided this dryer. The sensor doesn't work; it turns off while clothes are very damp. Even on the hottest and longest cycles it takes forever for towels and clothes to dry.
Allyce, thank you for sharing your experience with the sensor drying of the dryer. Let me guide you to improve its performance. Please see the link, follow the steps, and watch the video for more details. Dryer not drying clothes: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146481907) to help our team pull up your information when you message us. Have a great day. ^Charles
Dryer light
I bought this dryer on 06/17/2023. It does not have a light. Is so dark inside you remove clothes blindly. I did not realize how important the light is. To get one with a light is an upgrade. so terrible nowadays.
Greetings! Let us help you with enabling the drum light on this Samsung dryer model. We agree with you that an interior drum light is important. Please turn to page 43 of this model's user manual shared below to enable the drum light for you to see your laundry when getting them. The light will remain turned on for 2 minutes and will automatically turn off. https://downloadcenter.samsung.com/content/UM/202307/20230706181434297/DC68-03381W-04_IB_DV6000_EN_230705.pdf Should you need more assistance with this dryer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146031074 to help our team pull up your information. Leo
Easy to use with lots of plus!
[This review was collected as part of a promotion.] This is my 2nd Samsung product and I am enjoying my purchase! This dryer is a more basic model, but has everything I need, from customizable settings to Sensor Dry! There are also preset settings too. There's a lint filter indicator too (looks like two overlapping grids)! I tend to clean my filter out after every use, if I remember to, but this is a great icon. Also, the lint filter is a container type, so can hold up a decent amount of lint. The dryer itself also holds a good amount (especially given the space it takes up - not a lot). The price is also great.
Fast drying
[This review was collected as part of a promotion.] I've dried everything from a small load to a king size comforter in this dryer. I love how it adjusts the time based on the load size and type. This is the first dryer I have ever had where the dryer is finished before the next load of laundry is washed. My clothes come out wrinkle free and dry. No need to check the load to make sure it doesn't need more time. We chose to stack our set and it was a breeze to do. The dryer inside is so big is fits a king size comforter with ease. I also love how the dryer lets me know it's complete by a cute little tune and not the loud buzzer with my old one. No more getting scared to death by a loud buzzing.
Fantastic dryer!
[This review was collected as part of a promotion.] The Samsung electric clothes dryer gets the job done as it is a high and energy efficient machine. When I set the timer to dry clothes it will run it's time and finish when it's supposed to or even faster. The dryer is easy to operate plus the filter is easy to come out and clean all the lint. This device is also big in size to load after the washer and there is no problem when finished drying. When the clothes are finished drying, they come out with no wrinkles. The Samsung dryer has a knob to choose the different drying cycles and a digital display. I highly recommend the dryer to other customers that want to purchase a great quality product.
Love the ventless option!
[This review was collected as part of a promotion.] I was super excited to get this dryer because we were looking for something more energy efficient plus wanted the ability to close out the vent outside, this does both. I love the large capacity and it definitely does well with large loads. I have had no issue of loads of laundry not being dry after the cycle is over. The settings are self explanatory and easy to differentiate between them. The cleaning and water emptying is easy , though a new thing to get used to. I also really enjoy how this connects to the smartthings app, We have two other appliances connected so I enjoy that this can be added seamlessly. So far very happy with this.
Heaven sent
[This review was collected as part of a promotion.] This dryer blows my mind with how fast it dries clothes! It doesn't get very hot on the outside at all like normal dryer's and the lint filter is so easy to clean.. Normally for me it takes about an hour hour and a half to dry a load of towels in with this dryer time is cut in half! I couldn't be happier with this dryer and it's performance its top of the line and it has so much room!! Thanks Samsung for another wonderful product!!
Dryer Perfection
[This review was collected as part of a promotion.] An amazing dryer that left my clothes wrinkle free and soft. This dryer is by the best dryer I have encountered, the multi settings that are available for this dryers provides a laundry experience unmatched, there are some great settings on the dryer that allows for a drying experience that's unmatched, I currently enjoy the wrinkle prevention feature on the dryer that eliminates the iron when getting my clothes out of the dryer. The best setting on the dryer is the time dry which gives me more range and freedom to dry my clothes without having to monitor closely, I know that my clothes are dry in the right time and temperature with the timed dryer setting!!!









