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Customer reviews for Samsung 7.5 cu. ft. Gas Front Load Dryer with Sensor Dry for
Samsung 7.5 cu. ft. Gas Front Load Dryer with Sensor Dry
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4.5 out of 5 stars
stars
460 ratings455 reviews
  1. 5 stars79% (362)
  2. 4 stars10% (48)
  3. 3 stars3% (12)
  4. 2 stars2% (8)
  5. 1 star7% (30)

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Showing 111-120 of 455 reviews
Sep 29, 2020
Reviewer name: Momof4boys1
5 out of 5 stars
5 out of 5 stars review

Dries FAST!

[This review was collected as part of a promotion.] This dryer is great! I received a dryer that was damaged but Samsung is making it right and sending another one. I am happy with how quickly the dryer dries my clothes. I LOVE all the different drying cycles it offers. Sanitize is awesome for cleaning pillows and my kids stuffed animals. I can already tell I will love this dryer!

Review from The Insiders
Helpful?16PYVOPKMOFX13745807579
Jan 2, 2025
Reviewer name: Arnoldz
5 out of 5 stars
5 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] I have had this dryer for more than a month and it operates great. Easy to use panel offers a variety of drying times and you can set them manually. The dial for loads is even simpler, as you just dial to the type of clotes or load you are drying and then the time is preprgrammed for you.

Review from Samsung US
Helpful?16PYVOPKMOFX13745807579
Oct 29, 2022
Reviewer name: UnHappy
1 out of 5 stars
1 out of 5 stars review

Didn't last

Barely lasted 1 year - began to dry very slow - had to use the timed dry and run for 100 minutes. These were not very big loads either. Then the motor had a meltdown - literally - the windings in the motor are charred. Everything smells like melted rubber/plastic.

Review from Samsung US
Helpful?16PYVOPKMOFX13745807579
reply from SEA Care

Hi There, Thank you for your review of the experience on your dryer. Here is a link to "Clothes are not dry after using Samsung dryer": https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough I also shared this link about "The best laundry load size for your Samsung washing machine and dryer": https://www.samsung.com/us/support/answer/ANS00080262/ You may also refer to this link about "Samsung dryer smokes or smells": https://www.samsung.com/us/support/troubleshooting/TSG01000971/ How to operate your Samsung washer and dryer: https://www.youtube.com/watch?v=pR-J0PWocN0 Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Have a great day. Melardo

Jul 20, 2025
Reviewer name: Frustrated
1 out of 5 stars
1 out of 5 stars review

Don't buy it

I have had it with this dryer. It has not dried clothes from day one. I have read the manual and interestingly there is a lot of info about how to fix it!!!! What does That tell you? I have given it the benefit of doubt but I am fed up that it takes hours to dry one load. And I'm not talking a large load!! I shouldn't have to fix my new dryer and that probably won't work anyway!!!! Also no light inside-with a black drum!! Try to contact Samsung-good luck. Takes you to electronics

Review from Samsung US
Helpful?16PYVOPKMOFX13745807579
reply from Samsung Care

Hi there, We understand how you feel regarding this dryer. We are here to help you. Please see page 45 of the user manual for steps to take when the clothes are not dry after the dryer cycle. https://downloadcenter.samsung.com/content/UM/202401/20240129150303040/DC68-03381W-04_IB_DV6000_EN_231006.pdf hould you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1150072380), and it will help our team pull up your information. ^Rodel

Jan 7, 2025
Reviewer name: Repeatedly Disappointed
2 out of 5 stars
2 out of 5 stars review

TEMPERAMENTAL

[This review was collected as part of a promotion.] Stopped working less than a week after it arrived. Called for warranty service but it started working again. Worked great until 2 weeks ago. Stopped working again. STILL waiting on parts for warranty repair. Out of the blue started working again. Not reliable.

Review from Samsung US
Helpful?16PYVOPKMOFX13745807579
reply from SEA Care

Hi there, We would like to assist you further with your concern. Kindly let us know more about the dryer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148117829) to help our team pull up your information when you message us. Have a great day, -Ernest-

Apr 15, 2025
Reviewer name: Farah
3 out of 5 stars
3 out of 5 stars review

Confusion in choosing the right option buttons

I started to use this dryer a year ago it was working ok but I don't know why it has stopped drying the clothes properly. I have to run it for a long time to dry the clothes properly. I am also confused about the proper setting of options to choose for drying. Can I get any help for choosing the best options given on the machine to dry my clothes well in less proper time?

Review from Samsung US
Helpful?16PYVOPKMOFX13745807579
reply from Samsung Care

Hi Farah, We understand how you feel regarding this dryer. We are here to help you. Please check pages 38 to 41 of the user manual for the cycle and settings recommended for each type of fabric/clothes. https://downloadcenter.samsung.com/content/UM/202401/20240129150303040/DC68-03381W-04_IB_DV6000_EN_231006.pdf Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148814380), and it will help our team pull up your information. ^Rodel

Oct 1, 2025
Reviewer name: not happy
1 out of 5 stars
1 out of 5 stars review

hate the water draining

Why is no one talking about the water? You have to drain out of the dryer? I don't like it.

Review from Samsung US
Helpful?16PYVOPKMOFX13745807579
reply from Samsung Care

Greetings, We understand your disappointment with your dryer experience. Let us help. Here is a link to the user manual; kindly go to page 45 of the user manual for troubleshooting steps for your dryer that doesn't drain out. User manual. https://downloadcenter.samsung.com/content/UM/202509/20250923082244569/DC68-03381W-04_IB_DV6000_EN_250919.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150895691) to help our team pull up your information when you message us. Thank you. -Ricardo

Oct 23, 2020
Reviewer name: Phyl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great drier

Great machine. Dried clothes in very short time.

Helpful?16PYVOPKMOFX13745807579
Feb 25, 2026
Reviewer name: Porshia
1 out of 5 stars
1 out of 5 stars review

Dryer takes forever!

This dryer takes almost 2 hours just to dry clothes.

Helpful?16PYVOPKMOFX13745807579
reply from Samsung

Hi Porshia,<br /><br />We acknowledge the details you shared about your Samsung dryer, and we value the information you provided regarding its drying cycle.<br /><br />If your dryer heats but clothes stay damp, the vent is likely blocked; if the heat feels weak and cycles take a long time, that can also point to a blocked vent; and if the dryer stops after a few minutes with very wet clothes, the moisture sensors may need cleaning. To troubleshoot correctly, first check whether the dryer is producing hot air, and then follow the appropriate steps based on what you find.<br /><br />Kindly refer to the attached link and click on “Dryer cycle takes too long” for further guidance.<br /><br />• https://www.samsung.com/us/support/troubleshoot/TSG10001001/<br /><br />If issue persists, don’t hesitate to contact us via:<br /><br />• Facebook Messenger: https://m.me/samsungsupport<br />• X: https://x.com/i/flow/login?redirect_after_login&#61;%2Fmessages%2Fcompose%3Frecipient_id%3D18768513<br />• Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us<br />• Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)<br /><br />We kindly ask that you provide this reference number (1152208829) when you reach out to us, so our team can quickly retrieve your information.<br /><br />Thank you for your feedback.<br /><br />Christian<br />Samsung Care

Oct 18, 2025
Reviewer name: TonyG
5 out of 5 stars
5 out of 5 stars review

Awesome product

[This review was collected as part of a promotion.] The appliance performed above my expectations. I'm loving it.

Review from Samsung US
Helpful?16PYVOPKMOFX13745807579