We&#39;re really sorry to hear about your recent experience with our product. We appreciate you taking the time to let us know, and we want you to know that your feedback is important to us.<br /> <br />It’s disappointing to hear that we didn’t meet your expectations with the Zinus Night Therapy Green Tea Zest 12&#34; Memory Foam Mattress, and we’d love to understand more about what happened so we can make things right. Please provide us with more details about your issue by contacting us at support.zinus.com, and we&#39;ll ensure that we address your concerns as quickly as possible.

Hi Niketa, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return window, Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.