Flybar 12-Volt Battery Powered Electric Bumper Car (Assorted Colors)

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2.9 out of 5 stars

stars51 ratings33 reviews

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Oct 22, 2023

NatalyaD

5 out of 5 stars review

Verified Purchase

Entertainment for everyone

Love this car! It is fun for all ages and can't wait for the weather to warm up again so the kids can enjoy it even more. Definitely worth the price

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Jan 8, 2024

Kit

5 out of 5 stars review

Verified Purchase

Sturdy and well built

My grandchildren loved it. They could both fit in it. 7 and 12 years old. Even my 200 lb. son could ride it, though the battery died a bit faster. They love riding in it and it is very stable and sturdy. Fair price for a good little machine.

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Dec 27, 2023

Tag

2 out of 5 stars review

Verified Purchase

Zero customer service

We ordered 2 of these cars. One works great. The other lasted 10 minutes and was jerky right out of the box. The wheel gear assembly is stripped and not engaging. We have attempted to contact Flybar regarding this several times and have received zero response. They don't answer the phone number, you're prompted to leave your email address. They don't respond to emails.

Helpful?

reply from Flybar Brands Support

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced with one of the Bumper Cars. It's concerning to hear about the difficulties in reaching our team. We are committed to improving our customer service experience and would like to resolve this issue for you. Please reach out to either info@flybar.com or (845) 647-8400 and our team will do their best to address it to your satisfaction.

Jan 2, 2024

Jfscavio

2 out of 5 stars review

Verified Purchase

Car not working

One of the cars purchased was not working properly upon unboxing. One of the drive wheels is not engaging. Customer service was contacted immediately. They asked for a video. One was sent twice but no reply since

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reply from Flybar Brands Support

Thank you for bringing this to our attention, Jfscavio. We apologize for the inconvenience with the Bumper Car and the delay in response after you sent the video. To ensure we resolve this matter effectively, could you please reach out to our consumer service team again at info@flybar.com or (845) 647-8400? We appreciate your patience and value your feedback.

Jan 16, 2024

1 out of 5 stars review

Verified Purchase

Warranty is bad nobody will respond

Kids loved this but only lasted 10 min. till the gears stripped out and it would not move, I have been trying since 12-26-23 to get Flybar to contact me back via 6 e-mails, 8 phone calls , 5 site warranty input info ect. for replacement parts under warranty but nothing back yet, this company will not respond to anything

Helpful?

reply from Flybar Brands Support

Thank you for sharing your experience with the Bumper Car. We truly apologize for the inconvenience you've faced and the delay in our response. Understanding your frustration, we encourage you to reach out directly to our consumer service team at info@flybar.com or (845) 647-8400. Rest assured, they are dedicated to assisting with your concerns and discussing options available under the warranty for your Bumper Car. We appreciate your patience and value the opportunity to resolve this issue.

Jan 3, 2024

Gary

1 out of 5 stars review

Verified Purchase

Not so good

I purchased this as a Christmas gift for my 9 year old daughter and when she went to use it, it was kinda loud but had no idea if that was normal or not, seems it wasn't because 2 minutes into riding it on our concrete driveway it started getting louder and then the right side stopped engaging at all. She weights 80 pounds.

Helpful?

reply from Flybar Brands Support

Dear Gary.We're sorry to hear that you had an issue with the Bumper Car. Please contact our consumer service team at either info@flybar.com or (845)647-8400 and they'll do their best to address it to your satisfaction.

Jan 14, 2024

Ashley

1 out of 5 stars review

Verified Purchase

Terrible experience

A wheel broke after one week of use and the company won't contact me back.

Helpful?

reply from Flybar Brands Support

We truly apologize for the inconvenience you've faced and the delay in our response. Understanding your frustration, we encourage you to reach out directly to our consumer service team at info@flybar.com or (845) 647-8400. Rest assured, they are dedicated to assisting with your concerns and discussing options available under the warranty for your Bumper Car. We appreciate your patience and value the opportunity to resolve this issue.

Jan 5, 2024

Susan

1 out of 5 stars review

Verified Purchase

Pretty on the outside-ugly on the inside

So disappointed, grandson was having so much fun for about 15 minutes when the gears stripped on both cars on the same side. In addition to cost of cars I paid 138.00 shipping per car, we are out a pretty penny. Waiting for response from company.

Helpful?

reply from Flybar Brands Support

We're sorry to hear that you had an issue with the Bumper Car. Please contact our consumer service team at either info@flybar.com or (845) 647-8400 and they'll do their best to address it to your satisfaction.

Jan 4, 2024

Patsy

1 out of 5 stars review

Verified Purchase

Sam's customer service is horrible

Ordered 11/25/23 & still have not received just get the run around from Sam's I called the shipper & the lost the bumper car still have not received a refund or the item as of 1/4/24

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reply from Flybar Brands Support

Jan 1, 2024

Paradise shores

1 out of 5 stars review

Verified Purchase

Great for less than an hour

This lasted an hour before the gear box started grinding and the car only goes to the right. It will not ho straight. Emailed customer service and have had no response. Sadly, I will be taking it back to Sams.

Helpful?

reply from Flybar Brands Support