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Customer reviews for Serta Perfect Sleeper Bleu Moment 13.5" Mattress (Available in Firm and Plush) for
Serta Perfect Sleeper Bleu Moment 13.5" Mattress (Available in Firm and Plush)
4.6 out of 5 stars
stars214 ratings198 reviews
  1. 5 stars77% (165)
  2. 4 stars12% (26)
  3. 3 stars4% (9)
  4. 2 stars3% (6)
  5. 1 star4% (8)

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Showing 21-30 of 198 reviews
Oct 8, 2025
Unni K
2 out of 5 stars review

Mattress uneven and sinks not firm

Even after using for months, mattress is uneven and is uneven

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Jan 3, 2026
Armando G
4 out of 5 stars review

Great mattress

Great mattress for the price! Happy with my purchase

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Nov 21, 2025
Dana S
5 out of 5 stars review

Nice mattress

Bought for our granddaughter.

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Nov 21, 2025
dennis
1 out of 5 stars review

Stay far away from this mattress

Arrived damaged, filthy and threads undone. See photos as proof.

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reply from Serta Team

Hi there, thank you for taking the time to review your mattress, we are sorry to hear about the issues you have had with delivery, please reach out to your retailer directly for more assistance with this issue. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Oct 16, 2025
Trevor K
5 out of 5 stars review

Great product

Very comfortable for people who struggle with back and leg pain

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Jun 3, 2025
Joaquin T
5 out of 5 stars review

Firm mattress

As someone with lower back pain after a full working day, I feel well rested with this firm mattress

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Feb 23, 2024
Nita
5 out of 5 stars review

Perfect Firm Mattress

I purchased this mattress for a family member, when it arrived I loved it so much I decided to purchase another one for my grand daughter.

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Mar 24, 2026
Anetta D
5 out of 5 stars review

Super comfy

I love my mattress

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Nov 12, 2023
Gprobers
5 out of 5 stars review

Firm and Comfortable

[This review was collected as part of a promotion.] I absolutely love this mattress. It's firm and applies pressure needed to easily get out of bed if my back is hurting. It's so comfortable, I've never had better rest. It's made with cool twist gel memory foam so I can stay cool in the hot California summers and it molds to my body. It really helps my lower back, I wish I would've switched mattresses a long time ago. It fit perfectly on my queen size bed frame. I like that you can see the memory foam working, you can push your hand down into the mattress and see it mold around your hand and when you let go the mattress slowly rises and you no longer see the hand print.

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Oct 11, 2023
Bobo27
5 out of 5 stars review

An excellent mattress

[This review was collected as part of a promotion.] This is a great all around mattress. It is very firm and supportive, but has just enough give to cradle your body and be extremely comfortable. My old mattress was giving me back problems that this mattress solved. I love that it has handles for easy moving, but it is very heavy and awkward. I was able to move it myself, but I recommend it as a two person job. It is a very deep mattress, so make sure to plan accordingly with your sheets. It is very sturdy and well made, and sleeps like a dream. I’m sleeping through the night now.

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