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Customer reviews for Serta Perfect Sleeper Bleu Moment 13.5" Mattress (Available in Firm and Plush) for
Serta Perfect Sleeper Bleu Moment 13.5" Mattress (Available in Firm and Plush)
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4.6 out of 5 stars
stars214 ratings198 reviews
  1. 5 stars77% (165)
  2. 4 stars12% (26)
  3. 3 stars4% (9)
  4. 2 stars3% (6)
  5. 1 star4% (8)

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Showing 21-30 of 198 reviews
Jan 3, 2026
Armando G
4 out of 5 stars review

Great mattress

Great mattress for the price! Happy with my purchase

Review from Serta
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Nov 21, 2025
Dana S
5 out of 5 stars review

Nice mattress

Bought for our granddaughter.

Review from Serta
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Oct 8, 2025
Unni K
2 out of 5 stars review

Mattress uneven and sinks not firm

Even after using for months, mattress is uneven and is uneven

Review from Serta
Helpful?7H16D800OPQE13737073565
Nov 21, 2025
dennis
1 out of 5 stars review

Stay far away from this mattress

Arrived damaged, filthy and threads undone. See photos as proof.

Helpful?7H16D800OPQE13737073565
reply from Serta Team

Hi there, thank you for taking the time to review your mattress, we are sorry to hear about the issues you have had with delivery, please reach out to your retailer directly for more assistance with this issue. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Oct 16, 2025
Trevor K
5 out of 5 stars review

Great product

Very comfortable for people who struggle with back and leg pain

Review from Serta
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Jun 3, 2025
Joaquin T
5 out of 5 stars review

Firm mattress

As someone with lower back pain after a full working day, I feel well rested with this firm mattress

Review from Serta
Helpful?7H16D800OPQE13737073565
Feb 23, 2024
Nita
5 out of 5 stars review

Perfect Firm Mattress

I purchased this mattress for a family member, when it arrived I loved it so much I decided to purchase another one for my grand daughter.

Helpful?7H16D800OPQE13737073565
Mar 24, 2026
Anetta D
5 out of 5 stars review

Super comfy

I love my mattress

Review from Serta
Helpful?7H16D800OPQE13737073565
Nov 4, 2023
Lexie0325
5 out of 5 stars review

Perfect!

[This review was collected as part of a promotion.] I love this mattress! I’ve been sleeping on it for a few weeks now and it has helped me so much. I sleep better and more comfortably. Not too firm but not too soft, and supportive in all the right places. My husband and I both have back problems and this mattress has helped us so much with that. I no longer wake up as stiff and achy.

Review from Serta
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Nov 20, 2023
Dustin13
5 out of 5 stars review

So comfortable!

[This review was collected as part of a promotion.] The Serta Perfect Sleeper Bleu Moments Firm Mattress is absolutely perfect. Such a comfortable mattress and I'm so grateful for the wonderful night's rest I am now getting. Serta always does such a great job with their mattresses.

Review from Serta
Helpful?7H16D800OPQE13737073565