As many have said, you have to be thoughtful in how you uncrated because of its weight. I used a set of ramps and a floor jack and was able to get it off the pallet without issue. Easy to follow instructions, and it fired right up. so far, I have only tested it with small electrical appliances, as I have an electrician coming later this week to set me up to run the house. Be sure to check the GFI trip in the outlets, mine were tripped from the factory. The build quality and aesthetics are great! It is as loud as you would expect a V-twin engine to be.

THIS IS THE MOST POWERFULL GEN IN THE MARKET OF THIS TYPE EXTRA LONG HOURS WITH A SINGLE GAS TANK EXCELENT FACTORY SERVICE I THINK THIS IS THE FIRST ONE IN PUERTO RICO MOST BE SHIPPING CHARGES THIS IS A MONSTER GENERATOR DONE FOR EXTREM JOBS WHERE YOU NEED FULL ELECTRICAL POWER IT RUN A COMPLETE HOUSE AND MORE.

I needed something big for powering ac/heat just in case ! This unit arrived unmolested by transport. I am impressed by the completely clear and concise manual along with all the features on the generator. Followed the step by step instructions and the unit fired right up. Ran it for 20 min. to break in which I will repeat 3 or 4 times before serious use !

Purchased after Texas power outage (FEB. 2010). Wired it into my service panel and it carries most everything. Runs TV, computers, fridge, freezer, wifi, washer, dish washer and all the LED lights I need. A wonderful generator. Would have given anything to have had it before the blizzard. Could even power clothes dryer IF you turn off the 5 Ton A/C while doing it. TREMINDOUS!!!! My model is the Wgen9500... Seems I couldn't see my exact unit.

Just took delivery of this behemoth and have not had the opportunity to fire it up but it is a beast! I am sure it will keep our home powered through future hurricanes. We just went through 5 days without power due to hurricane Beryl with a smaller generator that just provided basics. We are looking forward to having AC during the next outage!

I purchased this generator a month ago. Easy to assemble, has nice features, runs smooth and quiet.

Came in great condition started up on second attempt. Lack of info on oil filter and parts

Plenty of Power for the WHOLE HOME! Great price highly recommend.

Less than 1 run hour and having issues smoking from one cylinder.

I BOUGHT THIS ONE MONTH AGO, BUT IT HAS A GAS LEAK. WAITING AN ANWSER FROM WARRATY DEPARTMENT.