So far so good. I purchased the generator a few months back and just got around to setting it up. Missing the trickle charger but other than that it was packaged well and I have no complaints in operation.

Purpose of Purchase: Bought this generator to power my food truck during service and as a backup power source for my home during outages. Upgrade Justification: I upgraded from an 8kW generator, which required refueling during long events (e.g., 12-hour shifts). Refueling meant pausing service—even with a line of customers—just to add gas. That's no longer an issue. Performance: This generator ran for a full 12-hour period on a single tank of gas without needing a refill. That's a huge plus and a game changer for continuous service. 🔑 Key Notes & Considerations: CO2 Sensor Issue: The generator shut off three times while running in an open field. The lights indicated a CO2 sensor error. I solved this by placing a fan near it to keep air circulating—worked like a charm. Unsure why it triggered in open air, but something to watch for. Battery Management: After my first test run, I forgot to turn off the battery switch. Several hours later, I noticed a light still on. Unfortunately, the battery drained completely and now won't recharge. Major downside: If the battery dies, there's no manual recoil option to start the generator. Jumper cables from your car or a power pack will resolve this issue. ✅ Pros: Long runtime (12+ hours) on a single tank Powerful enough for food truck and emergency home use Smooth, quiet operation Moderate noise ❌ Cons: Sensitive CO2 sensor (may require extra airflow) No backup manual start option Battery can die easily if left on and won't recharge

This is a beast. Weighs over 500#. You're not going to casually pick it up & move it around. I bought it to run a welder through, & I'm going to have to find a plug-type converter. The welder is a 3 prong plug & the 50 amp receptacle is a 4 prong female. Seems solid and reliable, but haven't used it much yet. I have the WGen 9500 little brother & it has been great, have used it a lot.

Delivered without any issues. First challenge is the wheels are not already attached. They say you have to lift the 600# unit to put the wheels on. In reality the wheels went on without lifting the unit. However, to get the unit off of the crate you are supposed to have a lift. How many people have that in their garage. I was able to make a ramp with brick pavers as the wheels are outside the box to allow me to get it down without a lift. initial setup was easy and it started up easily. I have not plugged it into the transfer switch yet as I'm still in the 5 hour breakin period. However a portable AC unit keeps tripping the one of the standard household plugs even when it's the only thing plugged in and it's plugged indirectly to the generator without any extension cords. I'm checking a couple of things to see why. If that continues that would be a challenge. Electrician is coming tomorrow to swap out 30 amp boxes for 50 amp so I'll see how it works on the transfer switches and how break in goes.

My new 14500c unit was just delivered to my house. I've had a smaller Westinghouse unit (3600v) for a few years and absolutely love it. It works perfectly every time. I live in a hurricane zone in South Texas and wanted a bigger unit to run my house. This should do the trick. I will provide an update when I testy this monster in full. But if this one is anything like my small one I will be very happy.

Just received my WGEN14500TFc, I wanted the 20,000W but that was out of stock everywhere so very disappointed. Now Westinghouse is coarsing me to leave a review so I can receive my FREE 15' power strip “gift” so I am leaving them 3 stars. Deducting one star for not having my 20,000W model available to purchase and another star for coarsing me to leave a review to get the free 15' power strip cord. Will update review once I get my 14500 up and running AND when my free gift comes.

I bought this generator in April to set on my drone application trailer to charge batteries and run transfer pumps. Have not ran it for a full working day yet, but while getting the trailer ready and testing it, there have not been any complaints this far. Hopefully be a great generator.

I bought this generator to replace my smaller one since we have a lot of power outages in the NW Houston area. First impressions is that this is a beast and I hope that I don't need it but will be glad that I have it. Got a little past half way in the break in process and will finish up next weekend and was impressed on how easy it started up and it was reasonably on the noise to my smaller generator it is replacing. I like that it has a spin on oil filter and it included a drain hose for easy oil changes. Looking forward to running it on natural gas next to see out it does. Glad I bought this over the Wgen11500TFc.

I bought this generator last year when we lost power and did not need it until the other day when we lost power again (12 months later.) It took me 15 minutes to unbox and set the generator up and it fired right up! Worked great, powered my fridge, freezer, lights and a fan for 8 hours until the power came back on. Definitely worth it.

I purchased this about a month ago to replace our 16-year-old generator, and I couldn't be happier! I love that it's tri-fuel—I've connected it to natural gas, so I no longer have to worry about finding an open gas station during a power outage. This has been a fantastic purchase!