I purchased March 18 2022, received March 31 2022, stored in garage until June 10 2022 for initial startup & run...followed all startup procedures. Then ran under moderate load for about 5-10 mins then it shut down. Ran again in an hour or so w/o any load and it shut down within 5-10 mins. I then called customer service.

This generator is LARGE !!, Uncrated ,filled with oil, Filled up fuel tank, connected Battery, Fired Up Instantly !!, Everything functions as it should. Running at approx 50% Load it will run our whole house, Heat Pump, Stove, Microwave, Washer & Dryer, All appliances.... This thing doesnt even struggle a bit.. Bring On The Storms !!!

I purchased this generator in preparation for the Texas 2024 hurricane season. The setup was easy. The machine is well built. I had a chance to use this generator during hurricane Beryl which hit my town on July 10th, 2024. Once we lost power, I was able to switch to this generator and it has performed great. We are in out 5th day without electricity and the generator is still running great.

I had to wait a long time to find one of these in stock, but eventually received one a week ago. The (large) box was placed in my garage by the delivery company. Assembly was easy sitting on it's wooden pallet. Getting it off the pallet is a different proposition. Be sure that you appreciate how heavy 600lbs really is. You need something capable of lifting that. At the limit, four reasonably strong men could probably take a corner each and lift it while someone pulled the pallet out from beneath it. I used the front loader on my tractor with the bucket removed. The weight is the only negative so far, but I knew that when I bought it. On the topic of weight, I would be very reluctant to try to move this down any sort of hill/slope by hand. I initially put just over a gallon of gas in the tank. It wasn't enough. Given the size of the tank, I wasn't surprised. Added 5 gallons more, and it started with no problem. Is it noisy? Well, any generator that runs at 3600 RPM is going to be noisy, but I have a 6kw generator that I have been using to power essential items, such as freezer, water pump, family room lights, microwave, kettle etc. This is, subjectively, no noisier. It is obviously a different sound, twin cylinder vs single, large cooling fan etc. But placed in the same location where I used the old generator, with the doors closed, it is practically inaudible, as was it's predecessor. Adding a second socket to power the rest of the circuits I was able to power the entire house and run different appliances, water heater, etc. I also tried out the AC, which fired up ok. I don't dare switch it into heat-pump mode though, it has twin 20kw heat strips, and my thermostat is a little too liberal with their use, and there is no way to disable them. One comment on using the less expensive 50A plastic covered cables. I tried them out in 65°F weather, and even at that temperature, they are very stiff. Mine also have right angled plugs rather than straight which makes plugging them into the generator difficult unless you do it right. The wheel gets in the way if you try to plug in directly. The trick is to lay the cable behind the wheel and plug in the front/leftmost first, then lay the next on top of that and plug in the second. It's easy this way (see the attached photo). Alternatively, pay a lot more for rubber covered cables and/or find cables with straight plugs rather than right angled. It's also worth noting that the plastic covered cables become MUCH more flexible when they are warm, so you might consider storing them indoors rather than next to the generator.

Bought the unit in April 2022. Arrived well packaged on a small wood pallet. Easy to open and remove using provide moving handles. Setup and operating instructions were easy to follow. All parts, lube oil, accessories were provided. Tooe less than 30 minutes for assembly and readying for startup. Battery needed some charging before use, with provided charger. No issues. Startup was easy and immediate with FOB or start button. All readings were a go. Haven't yet used it but all appears in order. Nice generator. Control panel well laid out and functional. Would recommend to others based on what I've seen thus far.

Just received this but have already used it on a job site. I have it powering two 20 in concrete grinders, two dust collectors and a 5in hand grinder and vac. No hiccups at all. It's pretty large and heavy but moves around ease with the large tires .So far I'm very impressed.

Bought this as an electrical replacement for when the power goes out. It was delivered professionally in 4 days from purchase. The 15/12 generator was packaged appropriately, and started on the first push of the button starter. This generator is actually 20db quieter than my 7500 generator...LOL!

Recently purchased the generator and so far it's great! Idle control works well too! Even with a lid on it the generator is actually pretty quiet compared to others. The other big reason I went with this one is the low THD which you don't normally get, unless you go with a more expensive inverter generator.

I love this open frame portable generator with incredible power. I use it as back up power for my entire house. During power outages in summer months while the air-conditioning is in the most frequent use, my electric bill energy usage shows. 3500Watts but my old 8000Watt generator is not powerful enough to run the A/C and it trips every now and again when a certain combination of loads is running. That is why I now have this WGen20000c super powerful generator. I love it and it meets all my needs.

I did a huge amount of research, and found that for the price, and features you can't beat it. So, just received this new machine today 10/14/21. The delivery was right on-time, and packaged very well. Unpacked it, assembled it, which was a breeze, and it looks great. Have not fired it up yet, and will update later with that experience. So far things look great! Can't wait to get it into it's new home, and throw some load on this blue beast. Running 2 30am circuits into the house's transfer switches. Converted the 50a to a 30a cable for the second circuit. Going to power a 2500 sqft home with 2 living arrangements, so 2 of everything... Won't do everything, I'm sure, but I took the time to balance out the power consumption critical to to the house if we loose power in our cold climate.