We're glad to hear you were satisfied with the winter performance of your CrossClimate 2 tires, but we're sorry to learn the increased road noise has become unacceptable. We recommend having the tires inspected by an authorized tire retailer, who can evaluate the tires, alignment, and overall vehicle setup to help determine the cause of the noise. If you'd like to discuss further, feel free to give our Consumer Care team a call at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

We're sorry to hear the CrossClimate 2 tires did not meet the expectations for fuel economy. Our records indicate you've spoken with our Consumer Care team, and we're pleased we were able to assist with a replacement under our satisfaction guarantee program. If you have any additional questions, please give us a call at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

We're sorry to hear that your CrossClimate 2 tires have not met your expectations for ride comfort, handling, and road noise. We recommend visiting your local authorized tire dealer to have the tires inspected and to verify proper installation, alignment, balance, and inflation. If you have additional questions, please contact Michelin Consumer Care at 866-866-6605 (Mon-Fri 8 AM-7 PM EST, Sat 9 AM-1 PM EST).