Hello Tonya. We are so sorry to hear you received a damaged Dash Compact Cold Press Power Juicer. While we do a very best to securely package our products, occasionally damages can happened during the shipping process. If you have not already exchanged, please reach out to support@bydash.com to provide further details.

Hello Yvonne. We are sorry to hear the Dash Compact Cold Press Power Juicer did not fully meet your expectations. For best and fastest results, we would recommend cutting your fruits and vegetables into cubes no larger than 1-1.5". We provide additional tips and tricks in our included recipe guide. Hope this helps!

Hello! Thank you for your review. We are so happy to hear you are loving the quality and color of the Dash Compact Cold Press Power Juicer. The size works great for anyone who would prefer to keep it on their countertop, or store when not in use. We hope you are able to get frequent use of this juicer!