Hello Chris. We are sorry to hear about your experience with the Dash Compact Cold Press Power Juicer and that you found it difficult to clean. Best practices for when you are cleaning the this juicer, we recommend once it is unplugged and completely cooled, to remove the cover and the auger from the bowl. Remove the Juice Bowl. Empty the Cups and clean the Cover, the Pusher, Sieve, Bowl, and Auger and Cups under running water. Use the included Cleaning Brush to clean the Sieve properly. Be careful when cleaning the Sieve. It is recommended to clean the Sieve with the Cleaning Brush for safety as the Sieve is sharp. There are additional tips, tricks, and cleaning instructions in the included user manual. Hope this is helpful!

Hello Eric. Thank you for your review! We are so happy you are loving the Dash Compact Cold Press Power Juicer and find it easy to use and clean! This simple juicer is perfect for daily juicing. We hope you try some of the recipes in our included recipe guide!

Hello! We're sorry to hear that your Dash Compact cold Pressed Juicer is not working. We're glad you were able to receive a refund and please note that Dash has a 1 year warranty on all products and our customer service team would always be happy to assist in troubleshooting or replacing a defective item. They can be found at bydash.com/help. We hope you'll try another Dash product in the future!