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Customer reviews for SAMSUNG 55" Class The Frame 4K QLED Smart TV for
SAMSUNG 55" Class The Frame 4K QLED Smart TV
4.6 out of 5 stars
stars213 ratings211 reviews
  1. 5 stars74% (158)
  2. 4 stars15% (31)
  3. 3 stars7% (14)
  4. 2 stars3% (7)
  5. 1 star1% (3)

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Showing 31-40 of 211 reviews
Oct 20, 2025
Greatpicture
4 out of 5 stars review

This TV is fantastic

[This review was collected as part of a promotion.] Best TV I ever had . Should be easier to add apps . The art features are fantastic- feel like your in a art museum.

Review from Samsung US
Helpful?3IHVWV3H0VL413723202559
Dec 5, 2025
Marcella
5 out of 5 stars review

Love the art.

[This review was collected as part of a promotion.] The frame tv does an excellent job of showing art with vibrant colors. I love to explore the details of the paintings.

Review from Samsung US
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Sep 5, 2025
VegasShopperMan
3 out of 5 stars review

This product works nice in my space but has issues

[This review was collected as part of a promotion.] I use my samsung frame to have a low profile tv and picture frame in my bedroom. Our previous TV took a lot of space. At first the frame was pretty nice to use. I decided to go ahead and pay the gallery subscription to have access to more art work. My wife loves being able to pick out seasonal images to have hanging in our room. Downsides are that the controls on the bottom seem to operate in a way that always leads my kids to turn it on when I am changing them on the table right infront of the TV. Also the frame seems to have a constant issue where it will alert you that there is an optimization required, this usually happens right when you start using the frame and it is basically inoperable for 5 minutes doing some optimization that never seems to solve the issue.

Review from Samsung US
Helpful?3IHVWV3H0VL413723202559
reply from Samsung Specialist

VegasShopperMan, We appreciate your feedback, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care I hope these tips help. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Aug 22, 2025
Dph224
5 out of 5 stars review

Great & Seemless As Any Piece of Art

[This review was collected as part of a promotion.] The television is truly the only I ever encountered that actually blends in with the decor and isnt obviously a television With a Screensaver playing. The crisp and vivid colors on the screen make any image I play ,(I use the gallery feature which rotates the collection on a cycle so it stays fresh) seem genuinely rendered in that medium: acrylic, chalk, pencil etcetera The only issue I had was the bracket and mounting & system. It was certainly a technical task requiring a little to alot of ",know-how" which required me to call someone better capable over to finish installation. Since then However it has worked flawlessly, blending in with all my decor, stable as anything on my walls!.

Review from Samsung US
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Aug 19, 2025
Rangeman
5 out of 5 stars review

Super slim high quality TV

[This review was collected as part of a promotion.] We are really liking our 65" Frame TV. This is a great blend of technology and design. We like that it doubles as a piece of art too. We are planning to build a nice picture frame for it soon. Since we are not gamers or big cinephiles, this this performance is perfect.

Review from Samsung US
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Jul 5, 2025
GermanL
5 out of 5 stars review

Amazing Product

[This review was collected as part of a promotion.] This is my second Frame TV and I love it. Image quality is great and appearance is so vivid like a real art work. Definitely Samsung quality, does not disappoint. My only complaining is that I have not been able to redeem my two year ArtStore subscription, I don’t know what I may be doing wrong, but doesn’t let me process it without adding a payment method. Otherwise, great product!

Review from Samsung US
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Jun 5, 2025
BenS
4 out of 5 stars review

Great TV with low profile

Great TV with a low profile mount. The only problem I have with it is regarding my amp I use for surround sound. Apparently, the Frame model won't send a signal to my amp to turn on when the TV is turned on. This is a common issue that I didn't learn about until after buying the TV.

Review from Samsung US
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Sep 5, 2025
saraht
4 out of 5 stars review

Great Sleek TV

[This review was collected as part of a promotion.] We really like our Samsung Frame TV. We get lots of compliments. The only thing is I haven’t been able to get the 2 year art subscription to work that’s included so that’s been disappointing but over all tv is good.

Review from Samsung US
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Sep 5, 2025
Frustrated
5 out of 5 stars review

FRUSTRATED

[This review was collected as part of a promotion.] We just purchased 2 Samsung TV's and a Samsung dishwasher. We have a small 2nd home where last year we purchased 3 Samsung TV's. On our 65" Frame TV we just bought, we get weekly requests to sign up for our FREE 2 year art subscription. Yet it doesn't exist. When I call your company ( 2 times now) You tell me I'm not qualified. Well, then quit asking us to take advantage of it. 5 TV's and 1 dishwasher in 1 year and We're not qualified. We do like the Frame TV and own 2 of them. Thanks Frustrated

Review from Samsung US
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Jul 7, 2025
rockstdy1
5 out of 5 stars review

The Samsung Frame is the best TV I have ever owned

[This review was collected as part of a promotion.] The Art on this TV brings me joy everyday! It's a feature that I use more than watching the TV, which has an incredible picture quality. I highly recommend this TV for anyone who is looking for something truly special !

Review from Samsung US
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