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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars1,485 ratings1,455 reviews
  1. 5 stars60% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (142)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 191-200 of 1,455 reviews
Jul 28, 2019
Anonymous
5 out of 5 stars review

WOW!!! Quality

Took a chance on buying online with not knowing what to expect. Well there is no BS here. They told me it could take up to 2 weeks before it would arrive out of California to North Carolina. Was here in 6 days. Unboxed it and WOW my sleeping is so much better now than ever before. Usually when I awake I can not just lay there. The mattress is built with pride. Quality design, stitching, fabric and sleeping. Love it.

Review from DreamCloud Sleep
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Oct 15, 2020
Anonymous
2 out of 5 stars review

Luxury mattress

The frame is junk. The mattress is ok but I'm still interested in other brands. The premium frame they sell looks like a 4 year old fabricated it and is made from scrap wood, plastic, and staples that I had to rebuild so it could be put together correctly. The company voided my warranty because I had to fix one of their corner supports and therefore I recommend buying the frame elsewhere! The mattress is just ok.

Review from DreamCloud Sleep
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reply from Supplier Response

Hello! We wanted to reach out to thank you for sharing your experience with us. We greatly value every customer's perspective and are always looking for ways to incorporate feedback we recieve to provide the best experience possible. If you have any additional concerns, or if there is anything we can do to be of assistance, please feel free to reach out to our support team. We can be reached by email at support@nectarsleep.com, by phone at 888-863-2827, or via chat support on our website 7 days a week.

Sep 23, 2018
Anonymous
5 out of 5 stars review

GREAT SLEEP!

I tried Nectar, and found the mattress to be just too firm. I contacted Nectar, and they were great. They sent a topper (for free), but it was still not the feel I was looking for. The trial period was 365 days, and I notified them for a return after around six weeks. They were wonderful with the return. I have only good things to say about Nectar except the mattress was just not for me. I looked at a lot of other mattresses and DreamCloud seemed to have everything I was looking for (by description), and many great reviews. With DreamCloud having a 365 trial, it couldn't hurt to give it a try. I am so glad that I did. The DreamCloud is everything I wanted. Not too soft, not too firm, just right. Very, very comfortable. The tiny thing I found out is the mattress is so wonderfully thick, I need the deep pocket sheets. Not a problem, just a bit of information I am sharing. I love everything about the DreamCloud.

Review from DreamCloud Sleep
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Jun 7, 2021
Matt
5 out of 5 stars review

Didn't work for us but did get refund.

Tried the hybrid mattress coming from a temperpedic. I am 235lbs and when I rolled over my wife would feel the wave and wake up, individual coils didn't stop motion transfer for us. Company tried their best to make it right but we didn't think mattress was defective it just didn't work out for us. appreciated the trial period during the pandemic as we couldn't get out to physically to test mattresses. Although we didn't end up keeping the mattress, I can safely say that the company did their best and would recommend giving them a try.

Review from DreamCloud Sleep
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Sep 26, 2019
Anonymous
5 out of 5 stars review

First time owning a Dream Cloud mattress

I find this mattress to be very comfortable although it's not as firm as my previous mattress that we had which was a 10 inch memory foam. My husband has the same complaint. With our previous mattress when one of us got up in the middle of the night the other person was not disturbed absolutely no movement was felt. My husband states he misses that. We've only had this mattress a couple of months so I'm still willing to keep trying to adjust to the difference between the two.

Review from DreamCloud Sleep
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May 12, 2019
Anonymous
4 out of 5 stars review

Love It! Could Use Some Tweaks...

I love it! Best night's sleep in a long time. We'll see how it goes over the next few weeks/months. But the mattress is so thick (15") & we have a 'box framed' wood bed, we have to have a tall box spring...the new height is about 5" taller than the old one! … We're considering steps for both of us (we aren't spring chickens). But it is comfy! I was having major "frozen" shoulder problems on our old bed (yup, side-sleeper), I can happily say that my shoulder/arm feels much better! Absolutely NO smell or "off-gassing" from the minute we opened it. Could use more of a "pillow top" feel (thought about getting a topper, but will wait & see). On the down side, the mattress is HEAVY! My husband has to help me put sheets on, even though it sits above the wood frame of the bed. I can't lift the corners enough by myself to get fitted sheets on. Great packaging - thank goodness 'cause the Fed Ex guy wasn't too happy dragging it up our driveway! (Did I say HEAVY?) But, overall - a good night's sleep without having to pick a number- we don't have to chose between "sleep on the floor" or "sinking fluff." Researched a lot … & happy I chose the Dreamcloud. Would post a pic of new Dreamcloud in our (apparently) unusual bed configuration within the first hour after unboxing … but site doesn't give that option...

Review from DreamCloud Sleep
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Jul 14, 2019
Anonymous
5 out of 5 stars review

Great mattress, but too firm for me

I was skeptical of purchasing a mattress that I wasn't able to lay on. It had great reviews so I went ahead and tried it out. This mattress is very nice, but just too firm for me. I tried it out for a month and a half. It kept hurting my back and I wasn't getting a good nights rest. If you like a firm mattress, then I highly recommend this mattress. I will be returning my mattress. The customer service is great and it is an easy process to return. Thanks DreamCloud:)

Review from DreamCloud Sleep
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Oct 18, 2019
Anonymous
4 out of 5 stars review

Upside

Now that the bed is placed correctly, everything is fine. When first set to unroll the mattress actually unrolled upside down, and the bed was made. Kept wondering why it was so hard. Then after seeing another picture online I realized mine was upside down. Once switched I love it. Can it be rolled for packaging the other way, or perhaps a note suggesting one check the status? Was very difficult for one person to flip as it is very heavy.

Review from DreamCloud Sleep
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Jul 27, 2019
Anonymous
5 out of 5 stars review

Quality mattress

I took a chance and bought this mattress online. With the warranty it’s easy and worry free. The mattress is very high quality but heavier than expected. It’s on the firm side and I needed more softness to go with the excellent support. I added a plush topper and now it’s perfect. It was a very tight fit on my platform bed because it sits in the frame. May want to double check exact measurements of your bed and the mattress since it was larger than my last hybrid queen mattress by an inch in all dimensions.

Review from DreamCloud Sleep
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Jun 19, 2021
Andrei P.
5 out of 5 stars review

Buy this mattress! You seriously won’t regret it.

Buy this mattress! You seriously won’t regret it. This is the second one I’ve bought. I bought my first DreamCloud for my daughter when they were new and so I got a really sweet deal. My daughter loved her DreamCloud over the last two years. When it came time to replace my old mattress the choice was clear DreamCloud. However, there were no more deals..I waited a year and nothing. I guess their reputation now proceeds them.And just as my daughter I loves this mattress as much as she does.It helped me sleep better at night. Fast delivery and puffed up enough to sleep on after a couple of hours

Review from DreamCloud Sleep
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