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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars1,485 ratings1,455 reviews
  1. 5 stars60% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (142)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 171-180 of 1,455 reviews
Mar 29, 2019
Anonymous
3 out of 5 stars review

Charged immediately took over a week to ship

I have only slept on the mattress one night but it has been good so far. Supportive while being just soft enough. My issue was with the purchasing process. My credit card was billed immediately and it took 7 business days to ship. My receipt said it would be shipped in three days. You can imagine my discomfort in have fully paid and then not receiving a shipping confirmation as promised. Customer support was less than helpful.

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Mar 21, 2021
Kelsey
5 out of 5 stars review

The best purchase!

We have been looking for a new bed for so long, i searched best beds for back pain, and this popped up! It happened to have the bundle with my Fairview style of headboard! The bed arrived today and I’m instantly in love ! It’s really like laying on a cloud! Already shared with my friends to buy!!!

Review from DreamCloud Sleep
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Aug 20, 2019
Anonymous
4 out of 5 stars review

Good but not Great

We did a lot of research before deciding on the DreamCloud mattress. While we are happy with it, it was obvious pretty much from day 1 that the downsides have been downplayed, and we didn’t appreciate that. The give around the edges is pretty significant, and it’s more firm than we expected, but overall we’re happy and plan on keeping our mattress beyond the warranty period. Thankfully the price is fair. In the future, we’ll probably take everyone’s advice and upgrade to a sleep number.

Review from DreamCloud Sleep
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Apr 15, 2019
Anonymous
5 out of 5 stars review

Great mattress

At first it felt firm but so glad I stuck it out. After first week I loved it! I am 128lbs and my husband is 180. He likes former beds and I prefer soft. Took a little getting used to but it is super comfy! My husband immediately loved it. We got the pillows too and again, at first thought too hard but now love them too!

Review from DreamCloud Sleep
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Jun 12, 2019
Anonymous
5 out of 5 stars review

First review

We received the bed 9 days ago. It was in a long log-type roll and was very heavy. It was awkward to get up the two flights of stairs but my husband and I did it by ourselves. We unpackaged it and it unrolled nicely. It is heavy and awkward when unrolled as well. I was worried about off gasses as our last bed was a Tempurpedic and it definietly does have that smell. but iti s not as strong as Tempurpedic. it is still present at day 9 but we are sleeping on it anyway. So far we LOVE it. It feels like a Tempurpedic but maybe a little'softer' which I like since sometimes the Tempurpedic made my shoulder hurt when I slept on my side for too long. It definitely feels cool. Our main deciding factor was cool sleep because our Tempurpedic sleeps so darn hot. We have not had hot weather yet so that will be a big test and I will update this post when summer turns hot here in Lake Tahoe. We have no air conditioning !! We also currently have it on the floor while we wait for our platform bed to arrive. the mattress protector was back-ordered so we also do not have that yet. I am a little worried how/if that will change the feel of the mattress (both temperature and comfort) and I hope it is not noisy.

Review from DreamCloud Sleep
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Jun 24, 2021
Gordon B.
5 out of 5 stars review

So far it's great!

We've only had it for about a month and it's been great! My husband has a herniated lumbar disc and couldn't even sleep on our old mattress. He has been able to sleep every night in our Dreamcloud mattress! So happy we made the choice to upgrade with a Dreamcloud mattress!

Review from DreamCloud Sleep
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Apr 26, 2021
Crystal F.
5 out of 5 stars review

Best Sleep in a LONG time!

I'm not one to write reviews period, but for this mattress I'll do it! I have been extremely happy with my purchase. I seriously haven't slept this good in a long long time. Since I've had it I've slept soundly throughout the night and wake up refreshed every morning. This mattress was comfortable from the first minute I laid down on it. You won't be disappointed. My only negative would be it took over a month from ordering to delivery however customer service was exceptional.

Review from DreamCloud Sleep
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Mar 8, 2019
Anonymous
5 out of 5 stars review

Very comfortable mattress!

It is a very nice hybrid mattress! I love how it’s forms to the body but isn’t to soft that it hurts the shoulders or any other part of the body in the middle of the night. I fall asleep faster and stay asleep longer since getting this mattress! Very happy with this purchase. :)

Review from DreamCloud Sleep
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Sep 17, 2018
Anonymous
5 out of 5 stars review

Looking forward to great sleep!

We just received our Dreamcloud mattress and can't wait to sleep on it! The ordering, delivery & set-up were seamless. We are going to follow the recommended guideline on giving the mattress a full 24 hours to breathe before sleeping on it, but can't wait to try it out!

Review from DreamCloud Sleep
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Jun 13, 2021
Linda D.
4 out of 5 stars review

Mattress is very nice but

Mattress is very nice but doesn’t quite meet the expectations we had when we purchased it. It’s not the most comfortable mattress we’ve ever slept on. We think it would be more comfortable if the top was solid and not made up of small squares. The mattress is well made however we’re not sure if it Is worth the price we paid.

Review from DreamCloud Sleep
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