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DreamCloud Premier 13" Hybrid Mattress

placed order March 12th and still has not even shipped !!

D-10811098

DreamCloud Sleep

Fei Wang

This matters is so amazing. I literally can’t get out of bed because the mattress is so comfortable

Amazing bed

Called multiple times. Waited and waited. Never got mattress. Cancelled orde

Terrible delivery and service

It was to hard!!!!!! I don't know how any one can sleep on something this hard.

Bad Matress

Does what it says on the tin. Warning: will need two strong folks to move when delivered.

Zzzzzzzzzzz

Mattress seems very nice shipping took way to long

Mattress seems very nice shipping

My son said he is having his best sleep ever. He loves his new bed. I may get one too!

My son said he is

not what I expected. thought it would be more plush. not sure if i would buy again.

I don’t love it and I don’t hate it :neutral_face:

Unsure

we are not liking the mattress .. probably gonna start the return process soon.

not satisfied

Bought this at Sam’s.  When letting mattress expand the zipper didn’t hold.   Dream cloud not responding.   Sam’s not honoring their warranty.  Said they would respond by email in 24-48 hours. Has been over 10 days and no response.   Spoke with 3 customer representatives.  The first one offered me $50 gift card to forget the zipper is broken. The 2nd customer representative said unless I ordered online it was my tough luck that I bought a faulty mattress.   The 3rd customer representative Kim said I would be getting email after he reached out to Dream Cloud.  Very disappointed with Sam’s club customer service.  Sam Walton would roll over in his grave ……

Zipper on mattress came apart

I am providing this review after 1 month. I replaced a 13 Year old Tempur-Pedic The Hybrid mattress is the way to go. It provides the stability required. The firmness is perfect. A solid feel. Not to hard and not to soft. The side edges are not the firmest, but they are ok. The DreamCloud states that it requires a solid mattress base and I have the mattress sitting atop a Tempur-Pedic solid base. Works great. I expected a getting use to period, but within a few days we have adjusted completely.

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