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Sam's Club
Customer reviews for Serta Elizabethtown Plush Euro-Top Mattress Set for
Serta Elizabethtown Plush Euro-Top Mattress Set

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Showing 11-20 of 37 reviews
Dec 30, 2022
Slim
5 out of 5 stars review

Excellent mattress

Excellent mattress For the money it's not a $4000 mattress it's a $400 mattress very comfortable

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May 20, 2023
mj
3 out of 5 stars review

very firm , does not feel plush

I bought this mattress for me and my partner and we were surprised by how firm it is.

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reply from Serta Team

Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We're sorry to hear that the mattress is not providing you with the softness you are looking for. Please keep in mind that mattresses usually will arrive firmer and will soften up over the first month or so of use. Our policy is 100% member satisfaction so we would always provide a refund or replacement for the mattress as part of that policy. Please contact our Serta Sam's Club call center directly at (385) 256-9674 to discuss these options. We hope this helps!

Apr 17, 2023
Horrible Bed
1 out of 5 stars review

Worst buy ever

Crap quality the box springs are crap after 6 months in

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reply from Serta Team

Hi there, we are sorry to hear about the quality of the box springs, what you are describing is not normal. We recommend reaching back out to your original purchasing store and filing a warranty claim on your box springs. If verified you should be able to get a replacement sent out so you can start getting back to a comfortable nights sleep as soon as possible! We hope this helps!

Oct 9, 2024
Maritza
3 out of 5 stars review

Horrible mattress/ save your money

Had it for over 1 yr, sinks in the middle. My husband & I feel like we got ran over and are in constant pain EVERY morning. DO NOT BUY THIS

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Sep 9, 2024
Leon E
5 out of 5 stars review

New Mattress

It was delivered today. We have not slept on it yet. It appears to be very well made and comfortable. We are looking forward to tonight.

Review from Serta
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Jun 16, 2023
Mtascher
5 out of 5 stars review

Great Mattress!!!!!

Extremely Happy with the Mattress and service. From the Order to my first night sleep was a breeze. Very professional delivery and updates. The mattress is like sleeping on air. From the first night I have slept like a new born baby with no cares in the world.

Review from Serta
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Jun 18, 2022
skemlov
5 out of 5 stars review

Serta quality. Firm support

[This review was collected as part of a promotion.] When we received our Serta Plush Eurotop, it laid on our living room floor for a week as each family member tried it out. Everyone liked it and it became a bit of a debate of who would actually get to move it into their bedroom. We (the parents won) and we've been sleeping on it for a little over a week and love it. It is firmer than our previous pillow top and we were nervous at first, but discovered it is very comfortable. The firmer support means that I feel very little movement when my husband gets in and out of bed early in the morning. A bonus of that is that it has helped my hip pain because I don't dip toward him when he moves. But it also still feels plush and soft to sit or lay on. I also trust the quality of Serta and feel it is very well made. We like it so much we are considering getting one for my daughter's room.

Review from Serta
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Jun 20, 2022
Csummits
5 out of 5 stars review

Fantastic!

[This review was collected as part of a promotion.] This mattress is fantastic! I couldn't be happier to have it in my new upgraded bedroom. I swear I even sleep better now that I have this. What a great decision. Great quality and value. It's very soft but not too soft at the same time and has cooling factors that mean a lot because I can get too warm at night. I would recommend to anyone!

Review from Serta
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Jun 12, 2023
ward21
5 out of 5 stars review

AMAZING MATTRESS!!

Since sleeping on this mattress, I have ACTUALLY been able to sleep through the night and the back support is perfect!! I tend to get warm when sleeping too, but the cooling gel foam with this mattress keeps me cool and extremely comfortable through the night.

Review from Serta
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Jun 25, 2022
Harwellcm
5 out of 5 stars review

Excellent mattress

[This review was collected as part of a promotion.] We adore this mattress. It's plush but supportive and it sleeps cool, which is a big concern for Texas summers. We have had an amazing sleep on this Serta and have no plans to change ever again. Love it and would recommend it!

Review from Serta
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