Thank you for your feedback. We're sorry to hear you've experienced two flats in such a short time with your Primacy LTX tires. Tire damage can occur for a variety of reasons, including road hazards and other external conditions. We recommend having the tires inspected by an authorized tire retailer to help determine what may have contributed to the flats. Once you have the inspection results, please contact our Consumer Care team at 866-866-6605 (Mon-Fri 8 AM-7 PM EST, Sat 9 AM-1 PM EST).

We’re sorry to hear about the handling concerns you’ve experienced on grooved pavement. Road surface patterns can sometimes affect tire stability, especially with certain tread designs. Our records show that a member of our Consumer Care team has already reached out by email and recommended visiting your local tire dealer for an inspection. If you have additional questions, please don't hesitate to contact us at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

Thanks for sharing your experience. We’re glad to hear you’ve liked the performance of the Primacy LTX tires, but we’re sorry the treadwear hasn’t met expectations. To initiate a warranty claim, please visit an authorized tire dealer for a tire inspection and have the dealer call us with the results while you are there. We can be reached at 866‑866‑6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).