Sorry to read about this issue. We would like to gather more details and offer any assistance possible. Please contact us at 866-866-6605 8am-5pm EST.

Honda car, Thanks for reaching out regarding your experience with the Primacy Tour A/S tires. We understand that the tires have worn out at 30,000 miles, which is below the mileage warranty provided. To address your concern, we would like to get an inspection of the tires from an authorized Michelin retailer, (preferably to selling dealer) to determine the cause of the premature tire wear. Once inspected, give us a call at 866-866-6605 8am-5pm EST Mon-Fri to discuss the next steps.

Thanks for the feedback! Please call us at 866-866-6605 8am-5pm EST for so we can gather additional details and offer assistance.

Zeke, we're sorry to read that you are unhappy with the snow traction of the Primacy Tour A/S tires. We suggest taking the vehicle to an authorized Michelin retailer to get an inspection of the tires. Depending on the amount of snow, it may be that a winter tire would be more appropriate for your application. You are welcomed to give us a call at 866-866-6605 8am-5pm EST Mon-Fri with any questions.

Michelle, sorry to hear of the noise, but fortunately there is a Satisfaction Guarantee as part of the Michelin Promise Plan. Your selling retailer should be able to swap the tires out for you.

Kia Sportage 2020, we get your frustration. We'd like to help with the solution. One of our team members will be in touch with you via email, or you can contact us at 866-866-6605.