Thank you for providing feedback regarding your experience with the Michelin Primacy All Season tires. We are sorry to hear they did not perform as expected in winter conditions. If you would like to discuss other options in the future, please don't hesitate to give our Consumer Care team a call. We can be reached at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST). We're here to help!

Hi Tim. Thank you for your providing your experience with the Michelin Primacy All Season tires. We're sorry to hear they didn't meet expectations. A member of our team will be in contact with you shortly or you can give us a call at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

Thanks for your review and we’re sorry about the tread wear you’ve seen. Tread life can vary due to tire alignment, pressure, rotation and driving conditions. We recommend visiting an authorized dealer for a thorough tire inspection. For further discussion, feel free to give our Consumer Care team a call. Our number is 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

We're pleased to hear you enjoyed the performance of your Primacy All Season tires, but we're sorry they did not deliver the tread life expected. Tire wear can vary based on vehicle, maintenance, driving habits, and road conditions. We recommend visiting an authorized tire retailer for an inspection and call us with the results at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).