Zeke, we're sorry to read that you are unhappy with the snow traction of the Primacy Tour A/S tires. We suggest taking the vehicle to an authorized Michelin retailer to get an inspection of the tires. Depending on the amount of snow, it may be that a winter tire would be more appropriate for your application. You are welcomed to give us a call at 866-866-6605 8am-5pm EST Mon-Fri with any questions.

Ritchie52, sorry to read this. We'd suggest having the tires inspected by an authorized Michelin retailer. Have the dealer contact us at 866-866-6605 while you are there.

Bk, in the case of any tire problem, the first step is to have the tire(s) inspected by the selling retailer. Upon inspection, give us a call at 866-866-6605 8am-5pm EST Mon-Fri so that we can get the dealer's findings and determine next steps.

hotdogman, sorry to read of your complaint. We recommend taking the vehicle for an inspection of the tires. Find the dealers in your area by using our Dealer Locator (https://www.michelinman.com/auto/dealer-locator). You or the dealer are welcome to contact us at 866-866-6605 8am-5pm EST Mon-Fri with any questions.