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Customer reviews for Michelin Primacy Tour A/S - 245/50R20 102V Tire for
Michelin Primacy Tour A/S - 245/50R20 102V Tire
3.7 out of 5 stars
stars
285 ratings284 reviews
  1. 5 stars56% (159)
  2. 4 stars8% (24)
  3. 3 stars7% (21)
  4. 2 stars8% (23)
  5. 1 star20% (58)
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Showing 141-150 of 284 reviews
Jan 1, 2023
Michelin customer
3 out of 5 stars review

Lots of tire noise

Michelin has been my only tire choice for years. I currently have four vehicles, all with Michelin tires. I recently installed the Primacy Tour A/S and they are significantly noisier than any of the other Michelins (LT, Pilot 4s, Defender T) on my other cars. They handle well and are smooth, as I've come to expect from Michelin.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Consumer Care MIC US

Michelin customer, thanks for the feedback. Hopefully you took advantage of the Michelin Promise Plan which includes a 60 day Satisfaction Guarantee.

Mar 24, 2025
Den78
5 out of 5 stars review

Great Tires for Tesla Model S – Quiet and Comfortable!

I recently bought the Primacy™ Tour A/S tires for my Tesla Model S, and I couldn't be happier with my purchase! The ride is incredibly smooth, and the tires are very quiet, which makes for a peaceful driving experience. They handle really well and provide excellent comfort, even on longer drives. So far, everything is going great, and I'm really impressed with the performance. Highly recommend these tires for anyone looking to enhance their car's ride quality!

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
Oct 14, 2023
Zenmeister
5 out of 5 stars review

Quality first

These replaced the Michilin Defender on my 2018 Highlander One day in, quiet and comfortable. Got 40k on the defenders. Will see how they handle the NE winter! These were my second choice because I could not get the Continental ContiCross contact LX Sport that are on my RAV4, the top rated tire and amazing...if you can get them.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
Jan 22, 2022
Tallyphil
5 out of 5 stars review

Quiet and grippy

I needed new tires for my Mazda CX five, and on the recommendation of the dealership, I purchased these high end Michelin tires. It was amazing the difference. The tires are so quiet, and very well gripped in wet conditions, and beautiful on the car. They are premium in quality, and so far I am exceptionally pleased with them. It really is like driving a new car, after finally replacing the OEM tires that came with the car. And Michelin backs these tires with a wonderful warranty, and I can replace them or have them serviced at any Mazda dealership. I highly recommend them.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
Feb 27, 2021
Pennsylvania
3 out of 5 stars review

Horrible on dirt/slush/salt

These tires came on my 2020 Hyundai Tucson. Fortunately I work from home so I wasn't aware how bad they handle on dirt, slush, and leftover salt left on the road. There is absolutely no type of traction and I've almost ended up off the road. Other than that, they handle normal conditions well.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Consumer Care

Thanks for bringing this to our attention, Pennsylvania. A member of our Consumer Care team will be in contact with you. You may also reach our office at 1-866-866-6605.

Sep 28, 2021
ThumpThumpThump
3 out of 5 stars review

High spots and highway vibration

I purchased the Primacy Tour A/S ZP tires in a 245/40 19 size. This is a nice tire overall and matches with my Infiniti Q50S AWD nicely. I have about 30,000 miles on my odometer. However, I noticed a faint vibration sound at highway speeds. There is no real vibration felt, but I fear time will only make this condition worse. The tires were Road Force balanced at time of purchase. The vibration sound got worse over time and after about 1000 miles I took my car in to my dealer describing and recording the noise I was hearing in the cabin. We inspected the shocks, the front and rear drive shafts, the wheel bearings, checked the run-out of the wheels themselves and they are running true. We put the tires on their Road Force balancer and the weights were spot on. The car was brought in a second time to the dealer at a later date as the vibration sound on the highway was slightly more noticeable and was distracting my driving experience, pulsing anywhere from 12-16 times a second. Again, we looked at all suspension and driveline components, put a stethoscope on all rotating sections of the drivetrain and bearings, and the car checked out solid, checked out by the dealer's master mechanic on this second visit. So, the car was lowered from the hoist, a second mechanic got in the drivers seat and the car was lifted again. With the car started and running about 15 mph while up on the hoist. Being AWD all of the tires were spinning in the air. We could see that as the tires rotated, each tire had a high spot, perhaps at a seam? The left front was the worst but each of the tires had that one spot that was high with the rest of the tire surface running true. All of this pointed to the tires being responsible for that pulsing sound heard on the highway. Going back to the tire dealer, they graciously agreed to replace all of the tires, however they are currently on backorder. For the meantime, they offered to put the tires on the Road Force balancer while we wait for backordered tires to become available, Being the third time these tires have been on the balancer, they once again were spot on and no adjustments were needed. I am concerned that the replacement tires will have the same issue. I would have switched over to some other tire, but it is very difficult to find a Run Flat tire in this size, with a 94 load rating, a V or better speed rating, and a tread width comparable to the OEM tires. While the Bridgestone Driveguard would be the next best replacement tire, its main drawback is the tire width is only 7 inches compared to the OEM Dunlop SP Sport 5000 tires at 8.7 inches. That seems like a huge compromise for cornering traction. (btw, the Dunlop SP Sport 5000 tires are by far the worst tires in every measurable category, and of any tires I have driven on in my 40+ years of car ownership. Are you listening Dunlop?) Ideally, I would have preferred to purchase a 245/40 19 Michelin Pilot Sport All Season 4, or any other premium performance Michelin All Season tire. However Michelin does not offer any other Run Flat tires in this size. I prefer to keep the run flat tires as no spare or spare mount is built into the car. Going back to the replacement tires, they will again be the Primacy A/S ZP. I hope they don't also have those high spots. If they do, I have no idea what other tire I would run. Michelin, you have an opportunity to provide a 245/40 19 tire as a replacement for 2014-2021 Infiniti Q50's and other brands for Ultra High Performance Run Flats, and hopefully without the high spots like that with the Primacy. I will say this though, the Primacy is a very respectable tires on many fronts. Outside of the high spot issue, the tire is impressively quiet, the drive is comfortable yet performance is available when asked, the cornering is exceptional even when pushing the car in the roundabouts, has excellent road manners over expansion cracks, very good in wet and dry, and frankly a great tire for those looking for a capable tire for general and spirited driving on the back roads. The high spots take away from what would be rated as an excellent tire.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
reply from Consumer Care

ThumpThumpThump, Our records indicate you have contacted us before now. We apologize this has been an ongoing issue, and certainly want to find a remedy. One of our Consumer Care Team members will be in touch with you to discuss further, or you can contact us at 866-866-6605

Jul 4, 2022
PJKauai
5 out of 5 stars review

The Best

Have now had these tires for more then a month. They are the smoothest and quietest tires I have ever had. I realized this in just the first 100 feet of use! My last set of tires began to chunk, they were not Michelin. Had these tires because could not get Michelins and regretted getting them. But now back to Michelins, and enjoying them on my Volt.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
Apr 26, 2022
Liz222
4 out of 5 stars review

Great customer service!

I got the primacy tour tires on my car with my lease, they wore out quickly at 26k miles, I called Michelin and was back and forth a few times because of the dealership and Michelin was so kind and responsive! Was upset with the tires but the customer service saved everything, helped resolve everything and has been such a pleasant experience!

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
Sep 19, 2025
Ken
4 out of 5 stars review

satisfaction

Excellent tires but a bit noisy and hard

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422
Sep 18, 2025
CSPGSL
5 out of 5 stars review

Went back to Michelin

Really enjoying the quiet ride.

Review from michelinman.com
Helpful?3464PKVBPHSO13692572422