We are sorry to hear that this product did not yield as much new grass as you had hoped for. It certainly can be frustrating to put the effort into seeding and then only see minimal results. Temperature plays a major role in all seeding endeavors. For Cool Season Grasses (Bluegrass, Ryegrass, and Fescue) Soil temperatures must be at least 55 degrees (+12.7 Celsius) for grass seed to germinate. The warmer the soil, the faster the germination. This generally requires daytime temperatures consistently in the 65+ degrees (18.3 Celsius) range. We want you to be confident in our products, this is why we offer a product guarantee. If you would like to further discuss this, please contact us here: http://tinyurl.com/mds8zo5

We're sorry to read about your disappointment with Scotts EZ Seed Patch & Repair Tall Fescue Lawns and appreciate your feedback. For best results, this product should be applied when daytime temperatures are consistently in the 65℉ range for cool season grasses and in the 85℉ range for warm season grasses: the warmer the soil, the faster the germination. Cool or fluctuating nighttime temperatures will slow germination. We recommend watering 1-2 times per day to keep the seeds moist until they germinate and then 1" to 1-1/2" per week as needed. Both excessive moisture and not enough moisture can inhibit germination. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.

We're sorry to hear Scotts EZ Seed Sun & Shade Mix didn't germinate for you. We'll be happy to assist you with the product guarantee. Please reach out to us here: https://tinyurl.com/y8nvfsca

We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 888-270-3714 for assistance.

We are sorry to hear that your Scotts EZ Seed Patch & Repair Tall Fescue Lawns did not germinate as expected. All Scotts seed is thoroughly cleaned and is 98.9% to 99.9% weed seed free. When soil is disturbed, such as by rototilling, seeds that were deep in the soil may be brought to top of soil where growing conditions are better allowing them to germinate. Your feedback is important to us, and we will pass this on to our Quality Assurance Team. We would be interested in discussing this further so that we can learn more about this issue and extend our product guarantee. At your earliest convenience, please contact us to see what can be done. You may visit our contact page by clicking on the following link: http://tinyurl.com/mds8zo5